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1.02: program constantly freezes/hangs when playing or switch video

Posted: Mon Aug 29, 2022 2:54 pm
by fireattack
There is no reliable STR, but it happens so frequently that it's almost guaranteed to happen if you're trying to view a folder with batch of videos.

It mostly happens when you go Prev/Next file while one is playing back, both in browser (with preview) and viewer mode.

If you're in browser mode, it sometimes only freeze the preview thread, so you can just click somewhere else to recover. But if you're in viewer mode, the whole program will always freeze.

Re: 1.02: program constantly freezes/hangs when playing or switch video

Posted: Mon Aug 29, 2022 3:02 pm
by xnview
on windows 10? which video format? Auto play is enabled?

Re: 1.02: program constantly freezes/hangs when playing or switch video

Posted: Mon Aug 29, 2022 3:10 pm
by fireattack
Windows 7. A mix of MP4/MKV formats, x264 encoding. Yes auto-play is on.

Edit: reproduced on my Win10 machine, too.

Re: 1.02: program constantly freezes/hangs when playing or switch video

Posted: Tue Aug 30, 2022 4:00 am
by fireattack
Screen record to show the bug.

Re: 1.02: program constantly freezes/hangs when playing or switch video

Posted: Thu Sep 01, 2022 8:51 am
by xnview
is it possible to send you a test version?

Re: 1.02: program constantly freezes/hangs when playing or switch video

Posted: Thu Sep 01, 2022 9:18 am
by fireattack
Sure, feel free to send me that. You can PM me if you prefer.

Re: 1.02: program constantly freezes/hangs when playing or switch video

Posted: Fri Sep 02, 2022 7:48 am
by xnview
:bugconfirmed: Thanks to your detailed description I can reproduce the problem.

Re: 1.02: program constantly freezes/hangs when playing or switch video

Posted: Tue Sep 06, 2022 12:44 pm
by xnview
This problem is supposed to be fixed in XnView MP 1.3.0. Please check and confirm the bug fix here.

Re: 1.02: program constantly freezes/hangs when playing or switch video

Posted: Fri Sep 09, 2022 2:51 am
by MARK2580
xnview wrote: Tue Sep 06, 2022 12:44 pm This problem is supposed to be fixed in XnView MP 1.3.0. Please check and confirm the bug fix here.
It looks like nothing has changed, I downloaded version 1.3 x64 today and I get the same problem with the program freezing when clicking on a video.
viewtopic.php?p=179926#p179926

Re: 1.02: program constantly freezes/hangs when playing or switch video

Posted: Fri Sep 09, 2022 7:22 am
by xnview
MARK2580 wrote: Fri Sep 09, 2022 2:51 am It looks like nothing has changed, I downloaded version 1.3 x64 today and I get the same problem with the program freezing when clicking on a video.
viewtopic.php?p=179926#p179926
no image? do you know the version of installed OpenGL?

Re: 1.02: program constantly freezes/hangs when playing or switch video

Posted: Sun Sep 11, 2022 4:40 am
by MARK2580
xnview wrote: Fri Sep 09, 2022 7:22 am
MARK2580 wrote: Fri Sep 09, 2022 2:51 am It looks like nothing has changed, I downloaded version 1.3 x64 today and I get the same problem with the program freezing when clicking on a video.
viewtopic.php?p=179926#p179926
no image? do you know the version of installed OpenGL?
everything happens exactly the same as in the video, nothing has changed with the new version
Regarding OpenGL, I have no idea where to look at the version. I went to AIDA64 there in the OpenGL section there are ticks for all versions from 1.1 to 4.6 :?:

Re: 1.02: program constantly freezes/hangs when playing or switch video

Posted: Mon Sep 12, 2022 6:27 am
by xnview
MARK2580 wrote: Sun Sep 11, 2022 4:40 am
xnview wrote: Fri Sep 09, 2022 7:22 am
MARK2580 wrote: Fri Sep 09, 2022 2:51 am It looks like nothing has changed, I downloaded version 1.3 x64 today and I get the same problem with the program freezing when clicking on a video.
viewtopic.php?p=179926#p179926
no image? do you know the version of installed OpenGL?
everything happens exactly the same as in the video, nothing has changed with the new version
Regarding OpenGL, I have no idea where to look at the version. I went to AIDA64 there in the OpenGL section there are ticks for all versions from 1.1 to 4.6 :?:
i send you a PM

Re: 1.02: program constantly freezes/hangs when playing or switch video

Posted: Mon Sep 12, 2022 3:10 pm
by MARK2580
xnview wrote: Mon Sep 12, 2022 6:27 am
MARK2580 wrote: Sun Sep 11, 2022 4:40 am
xnview wrote: Fri Sep 09, 2022 7:22 am
no image? do you know the version of installed OpenGL?
everything happens exactly the same as in the video, nothing has changed with the new version
Regarding OpenGL, I have no idea where to look at the version. I went to AIDA64 there in the OpenGL section there are ticks for all versions from 1.1 to 4.6 :?:
i send you a PM
I hope these dlls will be supplied with the program in the future? (yes it works now)

Re: 1.02: program constantly freezes/hangs when playing or switch video

Posted: Tue Sep 13, 2022 5:56 am
by xnview
MARK2580 wrote: Mon Sep 12, 2022 3:10 pm I hope these dlls will be supplied with the program in the future? (yes it works now)
yes