Page 1 of 1
PDF file does not open -- 'File can't be loaded' [Solved]
Posted: Thu Jan 05, 2023 5:03 pm
by oiner
Subject: 1.4.0: crash when indexing pdf file
XnView: MP 1.4.0 64 bit
OS: Windows 10 64bit
opening a certain pdf document will crash XnView MP 1.4.0
Effect: Program crashes
To reproduce:
1. save M7310v1(EU)_DS.pdf file (attached)
2. open this file in XnView MP
Actual behaviour (bug): Program crashes
Expected behaviour: Don't crash
Re: crash when reading the attached pdf file
Posted: Thu Jan 05, 2023 5:23 pm
by cday
Opens normally in multiple other PDF viewers, but confirmed not in XnView MP: no crash but 'File can't be loaded' message.
Occurs even with File > Format settings... > PS/PDF tab -- Read tab -- PDF -- Ignore read errors selected.
The file properties show it as having been produced in Adobe Illustrator CC 2017, so it should be valid.
This situation has occurred occasionally over a quite long period, and I'm not sure that any explanation has ever been found...
It should at least provide a test file for Pierre!
Re: PDF file does not open -- 'File can't be loaded'
Posted: Sat Jan 07, 2023 1:11 pm
by xnview
Thanks to your detailed description I can reproduce
the problem.
Re: PDF file does not open -- 'File can't be loaded'
Posted: Mon Jan 16, 2023 12:32 pm
by xnview
This problem is supposed to be fixed in
XnView MP 1.4.1. Please check and confirm the bug fix here.
Re: PDF file does not open -- 'File can't be loaded'
Posted: Thu Feb 09, 2023 6:58 am
by ckit
Bug Fix Confirmed with XnViewMP 1.4.2, M7310v1(EU)_DS.PDF opens via Browser mode into View mode is Perfect and "Drag and Drop" from XYplorer to XnViewMP View mode is Perfect!
Re: PDF file does not open -- 'File can't be loaded'
Posted: Thu Feb 09, 2023 7:26 am
by cday
ckit wrote: Thu Feb 09, 2023 6:58 am
Bug Fix Confirmed with XnViewMP 1.4.2, PDF opens via Browser mode into View mode is Perfect and "Drag and Drop" from XYplorer to XnViewMP View mode is Perfect!
Confirmed using the test file above?
Re: PDF file does not open -- 'File can't be loaded'
Posted: Thu Feb 09, 2023 7:52 am
by ckit
cday wrote: Thu Feb 09, 2023 7:26 am
ckit wrote: Thu Feb 09, 2023 6:58 am
Bug Fix Confirmed with XnViewMP 1.4.2, PDF opens via Browser mode into View mode is Perfect and "Drag and Drop" from XYplorer to XnViewMP View mode is Perfect!
Confirmed using the test file above?
Yes, of course
Re: PDF file does not open -- 'File can't be loaded' [Solved]
Posted: Thu Feb 09, 2023 8:46 am
by cday
Thank you, it is good that this previously unexplained issue which has arisen occasionally over a long period is now resolved...