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No sound/audio when playing video files in XnView MP
Posted: Tue Jun 06, 2023 3:50 pm
by dufourquet
Hi
I am trying to resolve the following issue.
I am running the XnView MP 1.4.5 version on macOS Catalina.
In the Browser mode, I see all the video files thumbnails. When I click on any of them, the video playback works fine but the sound is mssing for all kind of video files. The sound button in the View mode shows 100% but no sound is playing.
(Yes, the other apps in my computer do play the sound correctly.)
Any suggestion, please?
Re: No sound/audio when playing video files in XnView MP
Posted: Wed Jun 07, 2023 11:34 am
by xnview
audio volume is good? I've tried on MacOS Catalina, and no problem for audio
Re: No sound/audio when playing video files in XnView MP
Posted: Wed Aug 20, 2025 12:34 am
by Orfanomondo
I suddenly lost all audio/sound on MP4 files. The video files are not corrupt. I can play the same files with MS Media Player and VLC with full audio. My audio and volume settings are correct; I can play other videos, such as YouTube and TikTok, without any issues. I cannot find any audio settings. I downloaded and installed MP again, no change. Is there a "reset button" or "return to factory settings"? Quoi faire?
Re: No sound/audio when playing video files in XnView MP
Posted: Wed Aug 20, 2025 8:56 am
by xnview
Orfanomondo wrote: Wed Aug 20, 2025 12:34 am
I suddenly lost all audio/sound on MP4 files. The video files are not corrupt.
and other video file?
Re: No sound/audio when playing video files in XnView MP
Posted: Wed Aug 20, 2025 1:26 pm
by Orfanomondo
Do you mean other formats than mp4? I don't have any other video types at the moment.
Re: No sound/audio when playing video files in XnView MP
Posted: Wed Aug 20, 2025 3:13 pm
by Orfanomondo
Crisis averted!
After three days of no sound, I started digging for videos in other formats, and I found, deep in my cloud folders, two MOV files.The sound was there; beautiful organ music from Saint-Sulpice taken with an old phone many moons ago. After that, I tried playing mp4 files again, and lo and behold, the sound was back! Life is back to normal, all by itself.
Re: No sound/audio when playing video files in XnView MP
Posted: Wed Aug 20, 2025 3:33 pm
by Orfanomondo
I am sorry to go on about this.
Something is not right. The sound is intermittent. I closed MP and started it again, the MP4 sound was not there. Then I played the MOV files first, and it worked, once. There was sound on mp4s as well. Again, I closed MP and restarted it, and now the sound is gone, in both file types. No sound on MOV files either. Any ideas?
Re: No sound/audio when playing video files in XnView MP
Posted: Sat Aug 23, 2025 12:17 pm
by xnview
in your xnview.ini what are the values for the 2 'audioVolume'?
Re: No sound/audio when playing video files in XnView MP
Posted: Mon Aug 25, 2025 8:27 pm
by Orfanomondo
audioVolume=100
Both times.
Re: No sound/audio when playing video files in XnView MP
Posted: Wed Aug 27, 2025 6:12 am
by xnview
why you dont use latest version?
Re: No sound/audio when playing video files in XnView MP
Posted: Wed Aug 27, 2025 8:44 pm
by Orfanomondo
What should I do? I am running Xn MP 1.9.3.
Re: No sound/audio when playing video files in XnView MP
Posted: Sun Aug 31, 2025 7:23 am
by xnview
Orfanomondo wrote: Wed Aug 27, 2025 8:44 pm
What should I do? I am running Xn MP 1.9.3.
Please send us your xnview.ini
Re: No sound/audio when playing video files in XnView MP
Posted: Sun Aug 31, 2025 7:52 am
by Orfanomondo
Sent by email.