Page 1 of 1

1.5.3: Can't browse folders on external USB S3+ SSD

Posted: Sat Aug 19, 2023 8:31 am
by Thargaris
Hello,

I can't browse folders on my external USB S3+ SSD. The drive is correctly shown on the left of the UI and I can see folders and subfolders' structure but when I click on them nothing happens (XnView MP doesn't switch to them).
By using the contextual menu if I right click on a S3+ SSD folder to view it in XnView MP it opens a empty UI as in the attached screenshot.(D:\Downloads\Photos is the last XnView MP opened folder on HDD drive as I can't switch to S3+ SSD.)

XnView MP works fine on another external USB SSD disk (Intenso SSD) but not on USB S3+ SSD.

Further XnView Classic works fine on both external USB SSD disks.

My OS is Windows 11 22H2 Build 22621.2134

Thank you for your help

Re: 1.5.3: Can't browse folders on external USB S3+ SSD

Posted: Sat Aug 19, 2023 2:45 pm
by masterjp
Can you try it with admin rights again.

Re: 1.5.3: Can't browse folders on external USB S3+ SSD

Posted: Sat Aug 19, 2023 3:33 pm
by Thargaris
masterjp wrote: Sat Aug 19, 2023 2:45 pm Can you try it with admin rights again.
Hello,
XnView MP was already ruuning as administrator. I had enabled it in Compatibility tab of xnviewmp.exe.

Re: 1.5.3: Can't browse folders on external USB S3+ SSD

Posted: Tue Aug 22, 2023 6:57 am
by xnview
could you change xnview.ini

Code: Select all

debug=2
, and send me logs when you try to access the folder on your SSD

Re: 1.5.3: Can't browse folders on external USB S3+ SSD

Posted: Tue Aug 22, 2023 10:57 am
by Thargaris
Thank you Pierre,

I've sent you a private message.

Re: 1.5.3: Can't browse folders on external USB S3+ SSD

Posted: Wed Aug 23, 2023 3:03 pm
by xnview
:bugconfirmed: Thanks to your detailed description I can reproduce the problem.

Re: 1.5.3: Can't browse folders on external USB S3+ SSD

Posted: Wed Aug 23, 2023 3:05 pm
by Thargaris
xnview wrote: Wed Aug 23, 2023 3:03 pm :bugconfirmed: Thanks to your detailed description I can reproduce the problem.
Big thanks to you Pierre. Keep up the good work

Re: 1.5.3: Can't browse folders on external USB S3+ SSD

Posted: Tue Sep 05, 2023 1:28 pm
by xnview
This problem is supposed to be fixed in XnView MP 1.5.4. Please check and confirm the bug fix here.

Re: 1.5.3: Can't browse folders on external USB S3+ SSD

Posted: Wed Sep 06, 2023 7:25 am
by Thargaris
Hi Pierre,

I've just tried version 1.5.4 and it works well.

Regards