XnView Software

Ok, I've used XNView Classic for years and always loved it so I finally decided to give MP a try.
I got to say I do like the extra features but, it seems like it's always crashing.

Do you guys have any ideas on what I could be doing to prevent this?
Running Windows 11 and never had this much trouble with Classic. Seems to happen mostly when clicking on the Thumbnails in the Main Browser window, but it also happens when clicking on folders that contain lots of images. By lots I mean a few hundred.

So are there any troubleshooting steps I can take?

Philbeaux wrote: Tue Nov 25, 2025 2:13 pm Ok, I've used XNView Classic for years and always loved it so I finally decided to give MP a try.
I got to say I do like the extra features but, it seems like it's always crashing.

how do you have crashes? You click thumbnail of jpeg files?
XnView MP 1.9.5?
Do you have sent the crash dump via crash dialog?

xnview wrote: Tue Nov 25, 2025 2:18 pm how do you have crashes? You click thumbnail of jpeg files?
XnView MP 1.9.5?
Do you have sent the crash dump via crash dialog?

Clicking on just about anything. JPG, PNG, PDF. Just this morning I was CTRL-Clicking multiple images to delete when it crashed. And yes, I have sent in the crash dialog - when it has appeared. It doesn't always appear. Lately it's just doing the "Not Responding" thing.

Philbeaux wrote: Tue Nov 25, 2025 2:23 pm Clicking on just about anything. JPG, PNG, PDF. Just this morning I was CTRL-Clicking multiple images to delete when it crashed.

which version of ghostscript do you have?

And yes, I have sent in the crash dialog - when it has appeared. It doesn't always appear. Lately it's just doing the "Not Responding" thing.

Do you have enter your username or mail in the dialog?

xnview wrote: Tue Nov 25, 2025 2:52 pm which version of ghostscript do you have?

Do you have enter your username or mail in the dialog?

Looks like 10.04.0

Yes - pretty sure I included my email.

Philbeaux wrote: Tue Nov 25, 2025 3:15 pm

xnview wrote: Tue Nov 25, 2025 2:52 pm which version of ghostscript do you have?

Do you have enter your username or mail in the dialog?

Looks like 10.04.0

Seems ok, and same crash if you select only jpeg or png?

Yes - pretty sure I included my email.

Sorry but i don't find any crash dump with your email

xnview wrote: Tue Nov 25, 2025 3:38 pm

Philbeaux wrote: Tue Nov 25, 2025 3:15 pm

xnview wrote: Tue Nov 25, 2025 2:52 pm which version of ghostscript do you have?

Do you have enter your username or mail in the dialog?

Looks like 10.04.0

Seems ok, and same crash if you select only jpeg or png?

Yes - pretty sure I included my email.

Sorry but i don't find any crash dump with your email

Well I just looked at a Thank You reply from for a crash report I sent October 26 I had in my email. XnView MP Crash Report - [4257 - 1.9.5] to be specific.

Seems the same, but it does happen with PDFs - maybe it's because I open PDFs quite frequently with MP.

And lately it's just doing "Not Responding". No form to submit a report.

Philbeaux wrote: Tue Nov 25, 2025 3:46 pm Seems the same, but it does happen with PDFs - maybe it's because I open PDFs quite frequently with MP.

Ok, an old one, the crash occurs in ghostscript so you have Win 11 25H2? XnView MP 1.9.5? and ghostscript 10.04
could you send us a pdf that crash?

Alright, the next time it crashes I will try to send you what it's crashing on.

Where do I send it?

Philbeaux wrote: Tue Nov 25, 2025 5:46 pm Alright, the next time it crashes I will try to send you what it's crashing on.

Where do I send it?

contact at xnview dot com