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scanned files not saved
Posted: Sun Aug 06, 2006 4:04 pm
by Rolf Wiegand
Hi,
I am using a HP scanjet 5590 with the HP commercial driver and Windows XP professionell. Using XNView with a restricted user, I first got an error message that file c:\scan1.jpg cannot be saved. After granting full access to c: this error message is gone. Now scanning seems to work at first sight, but although no error messages appear, the scanned files are not saved. I have no idea, whether the problem is caused by XNView or the HP driver or something else.
Changing the user to admin-rights everything works perfect.
I appreciate any solution to solve the problem or to track it down.
Thanks a lot
Rolf
Re: scanned files not saved
Posted: Mon Aug 07, 2006 10:29 am
by xnview
Rolf Wiegand wrote:Hi,
I am using a HP scanjet 5590 with the HP commercial driver and Windows XP professionell. Using XNView with a restricted user, I first got an error message that file c:\scan1.jpg cannot be saved. After granting full access to c: this error message is gone. Now scanning seems to work at first sight, but although no error messages appear, the scanned files are not saved. I have no idea, whether the problem is caused by XNView or the HP driver or something else.
Changing the user to admin-rights everything works perfect.
I appreciate any solution to solve the problem or to track it down.
Thanks a lot
Rolf
Do you use the batch scan or scan?
Scan
Posted: Mon Aug 07, 2006 2:58 pm
by Rolf Wiegand
Hi Pierre,
I use File - Scan into. I do not know whether this is scan or batch-scan.
Re: Scan
Posted: Mon Aug 07, 2006 4:09 pm
by xnview
Rolf Wiegand wrote:Hi Pierre,
I use File - Scan into. I do not know whether this is scan or batch-scan.
It's batch scan, but the scan works? Only a problem for saving?
scan files not saved
Posted: Tue Aug 08, 2006 3:41 pm
by Rolf Wiegand
Hi Pierre,
the scan works fine with single originals and automated document feeder. No error messages occur. After the scan is finished, no files are saved in the destinated folder.
Re: scan files not saved
Posted: Tue Aug 08, 2006 4:24 pm
by xnview
Rolf Wiegand wrote:Hi Pierre,
the scan works fine with single originals and automated document feeder. No error messages occur. After the scan is finished, no files are saved in the destinated folder.
It's very strange, and all works in user account?
scanned files not saved
Posted: Tue Aug 08, 2006 7:14 pm
by Rolf Wiegand
Hi Pierre,
if the user account is a administrator account everything works perfect. After changing this user to a restricted user account with full access to volume c: the problem with the not saved files occurs.
Re: scanned files not saved
Posted: Wed Aug 09, 2006 8:52 am
by xnview
Rolf Wiegand wrote:Hi Pierre,
if the user account is a administrator account everything works perfect. After changing this user to a restricted user account with full access to volume c: the problem with the not saved files occurs.
Very strange, and do you have tried on another folder??
Problem persists
Posted: Fri Aug 11, 2006 4:12 pm
by Rolf Wiegand
Hi Pierre,
I tried to save files in another folder an in another logical volume. No success, the problem remains the same.
Re: Problem persists
Posted: Wed Aug 16, 2006 11:35 am
by xnview
Rolf Wiegand wrote:Hi Pierre,
I tried to save files in another folder an in another logical volume. No success, the problem remains the same.
And could you try to save a picture in this folder with xnview?
Files not saved
Posted: Sat Aug 26, 2006 2:34 pm
by Rolf Wiegand
Hi,
if I save a file from XnView in that folder it works.