Problem converting a TIF to jpeg

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aoudin
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Joined: Thu Oct 29, 2009 5:12 pm

Problem converting a TIF to jpeg

Post by aoudin » Thu Jun 13, 2013 1:22 pm

Hi,

We have a problem converting a tiff file to jpeg using latest version or nconvert (downloaded last week). The problem occur when you create a tiff with pixels grouped by layer (and not interlaced).
Is it a known issue? (I can't find anything about it on the forum).
If not I can send you a sample for you to investigate.
Last edited by aoudin on Thu Jun 13, 2013 2:10 pm, edited 1 time in total.

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xnview
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Re: Problem ceonverting a TIF to jpeg

Post by xnview » Thu Jun 13, 2013 2:03 pm

yes please send me a sample?
Pierre.

aoudin
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Joined: Thu Oct 29, 2009 5:12 pm

Re: Problem ceonverting a TIF to jpeg

Post by aoudin » Thu Jun 13, 2013 2:10 pm

The file is too big to be sent in attachment of a mail.
I can send you a link but I prefer if it stay private (an image of one of our customer).
Can you give me an email or should I send it in private message?

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xnview
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Re: Problem ceonverting a TIF to jpeg

Post by xnview » Fri Jun 14, 2013 9:06 am

contact at xnview dot com
Pierre.

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