XnView cannot open the file

[aamgel]

Hello,

I have a problem with opening JPG files with XnView. The files are definitely not corrupted or damaged, because MS Office Picture Manager handles them perfectly - and on the other computer they are also working just fine (also with XnView). But on my laptop, when I try to open the file, it pops up a warning - "Error while opening the file". And that's it. I have no clue where's the problem.
(I'm using Windows 8 )

Would be grateful for any help.

cheers
e.

[cday]

I have a problem with opening JPG files with XnView. The files are definitely not corrupted or damaged, because MS Office Picture Manager handles them perfectly - and on the other computer they are also working just fine (also with XnView). But on my laptop, when I try to open the file, it pops up a warning - "Error while opening the file". (I'm using Windows 8 )

XnView 'Classic' on both computers?

Could you upload a file for someone to examine?

[aamgel]

I have the classic XnView 2.34

Sorry, I just checked once more to be sure (I must have mixed it up with other files) - on the other computer we have the same situation - works under MS Office Picture Manager (paint.net, Windows Paint or any other program, including Windows Viewer), but doesn't work in XnView.

example file in the attachment.

EDIT: if I now download the file that I attached, XnView opens it without problems. the original still doesn't work. no clue at all.

[cday]

I have the classic XnView 2.34

... I just checked once more to be sure (I must have mixed it up with other files) - on the other computer we have the same situation - works under MS Office Picture Manager (paint.net, Windows Paint or any other program, including Windows Viewer), but doesn't work in XnView.

Some programs are more tolerant of [presumed] slightly malformed files than other programs...

EDIT: if I now download the file that I attached, XnView opens it without problems. the original still doesn't work...

If you place the original file in a ZIP it should be possible to upload it as it is for someone to examine...

[XnTriq]

Have you tried activating Ignore read errors (Tools » Options... » Read/Write » General), aamgel?
Could you please upload the sample as 7-Zip/RAR/ZIP archive (to prevent the forum software from messing with it)?

[aamgel]

I've just tried with "ignore read errors". Didn't work.

Zip file in attachment.
EDIT: I am still able to open it after downloading and extracting...
The problem must be then in the paths of the files... I did a little test, and if I put the 'corrupted' photo directly on desktop, it works...
Any ideas what's it about?

SOLVED: Polish letters in the pathway. The photos were copied from my mama's computer and they include Polish letters in folder's name. My computer is in German. When I removed Polish letters, everything works. Thanks for help, without this whole uploading thing I wouldn't have figured it out.
For the future: do you have any idea how to make XnView read such paths?

[XnTriq]

I did a bit-by-bit comparison of both files. They're exactly the same

The problem must be then in the paths of the files... I did a little test, and if I put the 'corrupted' photo directly on desktop, it works...
Any ideas what's it about?

XnView “Classic” does not have support for Unicode. Are there any špéçiäl characters in the path of these JPEGs on your laptop?

<!-- EDIT --

• For the future: do you have any idea how to make XnView read such paths?

  XnView MP

// -- EDIT -->

[aamgel]

Thanks a lot!
I wish you all the best.

[XnTriq]

Welcome to the forum, e