problem to convert pdf --> jpeg

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thomasz
Posts: 4
Joined: Thu Jun 09, 2016 7:40 am

problem to convert pdf --> jpeg

Post by thomasz »

Hello,

I'm using XnConvert for the first time and I have a problem to convert a pdf to jpeg.
I installed gosthscript 9.19 on my computer.

Image

Someone could help me?

Sorry for my english.
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cday
XnThusiast
Posts: 4396
Joined: Sun Apr 29, 2012 9:45 am
Location: Cheltenham, U.K.

Re: problem to convert pdf --> jpeg

Post by cday »

You have Ghostscript x32 installed for XnConvert x32, or Ghostscript x64 installed for XnConvert x64?

You could try selecting Settings tab > Load format settings > PS/PDF -- Ignore read errors ...

Image_1.png
Image_1.png (13.41 KiB) Viewed 2128 times
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thomasz
Posts: 4
Joined: Thu Jun 09, 2016 7:40 am

Re: problem to convert pdf --> jpeg

Post by thomasz »

It's Ghistscript x64 for XnConvert x64.
I'm working on Windows Server 2012R2.

I tried to do that but nothing changed.
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cday
XnThusiast
Posts: 4396
Joined: Sun Apr 29, 2012 9:45 am
Location: Cheltenham, U.K.

Re: problem to convert pdf --> jpeg

Post by cday »

thomasz wrote:It's Ghostscript x64 for XnConvert x64.
I'm working on Windows Server 2012R2.

I tried to do that but nothing changed.
Are you able to upload the file, or another that doesn't open, current forum attachment size limit 2MiB..

You might also try installing a slightly earlier version of Ghostscript, a bit of a pain, as there has been some suspicion of a version issue once or twice recently...
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thomasz
Posts: 4
Joined: Thu Jun 09, 2016 7:40 am

Re: problem to convert pdf --> jpeg

Post by thomasz »

I just tried with GS9.15 but... :(
It's one of the files.

Thank you for your help :)
Attachments
20160609112004267.pdf
(385.39 KiB) Downloaded 82 times
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cday
XnThusiast
Posts: 4396
Joined: Sun Apr 29, 2012 9:45 am
Location: Cheltenham, U.K.

Re: problem to convert pdf --> jpeg

Post by cday »

Well, your file opens for me on Windows 7 SP1 x64, using XnConvert 1.71 x32 ZIP and Ghostcript 9.15 x32, and without Ignore read errors selected :

Image_2.png
I'm not immediately sure what inference you can make from that, but it gives you a basis for further experimentation and also a possible workaround... :D

Edit:

If you discover anything, interesting could you please report back...
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thomasz
Posts: 4
Joined: Thu Jun 09, 2016 7:40 am

Re: problem to convert pdf --> jpeg

Post by thomasz »

OK tank you.
The problem have to come from my windows.

I'll try to find a solution.
Tank you for your help cday.

Have a nice day
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XnTriq
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Joined: Sun Sep 25, 2005 3:00 am
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Re: problem to convert pdf --> jpeg

Post by XnTriq »

I realize that the following information is not about reading/loading PDF files, but perhaps it helps thomasz narrow things down.
Ghostscript v9.18 Release Summary wrote:The "ghostpdl.inf" file, provided to simplify installing a Postscript printer configure to produce output to suit Ghostscript's "pdfwrite" device is now available as a digitally signed version: "ghostpdl.cat".
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