I certainly don't know what the process is to become a "trusted developer" to apple, but it's not too difficult, it would be awesome if you could become one.
It seems that whenever we download your new updates on a mac, the installation gets halted because the mac won't allow installations from unidentified developers. I know that you can go into the settings and force it to allow installations from unidentified devs, but this setting reverts back after 30 days. So we are needing to change this setting every time a new update is released.
So, with that said, is it a problem to become identified by apple, or is that just a total PITA?
Thanks!
0.82 Mac: Identify yourself as a developer to Apple
Moderators: helmut, XnTriq, xnview, Dreamer
Re: Identify yourself as a developer to Apple.
XnView Classic (for Windows) comes with a code signing certificate. I guess there's no way around buying one from Apple, too.
Re: Identify yourself as a developer to Apple.
XnViewMP is signed, the 0.82 is not identify as a trusted app?
Pierre.
Re: Mac: Identify yourself as a developer to Apple.
Unless others are not having this problem, and it's something the matter with the particular Macs that I'm working with, it seems like XnViewMP is not identified as a trusted app.
We've been pretty good about keeping XnViewMP up to date on about 4 Macs, and on each of them we've had to "allow an installation from an unknown source."
Can anyone else with a Macintosh confirm the problem that I'm having?
We've been pretty good about keeping XnViewMP up to date on about 4 Macs, and on each of them we've had to "allow an installation from an unknown source."
Can anyone else with a Macintosh confirm the problem that I'm having?
Re: Mac: Identify yourself as a developer to Apple.
We've recently had another such report …trevzilla wrote:Can anyone else with a Macintosh confirm the problem that I'm having?
… but the user didn't share any info on how the issue was resolved.helmut ([url=http://newsgroup.xnview.com/viewtopic.php?p=134346#p134346]MP (Mac): Security settings for iMac to make XnView work[/url]) wrote:How did you solve your problem? (Might be interesting for other iMac users).Jasselit wrote:... But finally now it did. Someone else offered to help. <3
Re: Mac: Identify yourself as a developer to Apple.
O.K. So I delved in a little more deeply. Hopefully I didn't post the OP too early.
A little background. I am tech support for several technicians that work with your software out in the field, around the U.S. They have the software installed on their Mac computers, but I don't get regular access to them. Therefore getting some information for you can be difficult, as I'm acting as the middle man. For that I apologize. I have to ask them all the info, and often times explain how to get that info. (E.G. not always the most tech savvy users...)
Anyway, here's what I just found out. Three of my techs replied.
Tech 1 (Chris) - Running Version 10.11, says he always installs the newest versions of XnViewMP, and never has a problem with the digital signing
Tech 2 (Tony) - Probably running version 10.11. Hasn't installed the newest version of XnViewMP, doesn't recall getting the digital signing error when he first installed...but I helped him install a while ago, and I think he did get the error. It's hard to remember though.
Tech 3 (Sam) - Running Version 10.11. Always installs the newest versions of XnViewMP, and he is the one that is always getting the digital signing error. In his words exactly: "identify yourself as a dev to apple. OSx settings for "allow apps from unidentified devs" revert to "no" after thirty days, adds an additional extra step to installation"
So from where I sit, I guess I can't tell if this is actually a bug on your end, or just a bug with Sams computer. I've asked Tony to keep me updated if/when he installs the newest version of XnViewMP. And for what it's worth, I use the software on a PC, so sadly I can't really recreate the issue without reports from the techs in the field.
A little background. I am tech support for several technicians that work with your software out in the field, around the U.S. They have the software installed on their Mac computers, but I don't get regular access to them. Therefore getting some information for you can be difficult, as I'm acting as the middle man. For that I apologize. I have to ask them all the info, and often times explain how to get that info. (E.G. not always the most tech savvy users...)
Anyway, here's what I just found out. Three of my techs replied.
Tech 1 (Chris) - Running Version 10.11, says he always installs the newest versions of XnViewMP, and never has a problem with the digital signing
Tech 2 (Tony) - Probably running version 10.11. Hasn't installed the newest version of XnViewMP, doesn't recall getting the digital signing error when he first installed...but I helped him install a while ago, and I think he did get the error. It's hard to remember though.
Tech 3 (Sam) - Running Version 10.11. Always installs the newest versions of XnViewMP, and he is the one that is always getting the digital signing error. In his words exactly: "identify yourself as a dev to apple. OSx settings for "allow apps from unidentified devs" revert to "no" after thirty days, adds an additional extra step to installation"
So from where I sit, I guess I can't tell if this is actually a bug on your end, or just a bug with Sams computer. I've asked Tony to keep me updated if/when he installs the newest version of XnViewMP. And for what it's worth, I use the software on a PC, so sadly I can't really recreate the issue without reports from the techs in the field.