Thumbnails of videos, the program crashes immediately

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Micha200
Posts: 5
Joined: Sat Aug 20, 2022 9:36 am

Thumbnails of videos, the program crashes immediately

Post by Micha200 »

Hello all,
when i select the option "show thumbnails of video", the program crashes immediately as soon as i select a directory with pictures!
Clean install (under C:\User also deleted the XnView directory) and 32/64 bit version tried, always the same problem!
My system is up-to-date Windows 11 all updates....

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xnview
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Re: Thumbnails of videos, the program crashes immediately

Post by xnview »

could you edit the xnview.ini (Settings>Integration>Paths - open config file), change to debug=2, and send me the content of logs window?
Pierre.
Micha200
Posts: 5
Joined: Sat Aug 20, 2022 9:36 am

Re: Thumbnails of videos, the program crashes immediately

Post by Micha200 »

xnview wrote: Wed Jun 07, 2023 6:18 am could you edit the xnview.ini (Settings>Integration>Paths - open config file), change to debug=2, and send me the content of logs window?
thanks for the quick feedback, i sent you the dmp file by email this morning.

XnView MP Crash Report - [20927 - 1.4.5]
Micha200
Posts: 5
Joined: Sat Aug 20, 2022 9:36 am

Re: Thumbnails of videos, the program crashes immediately

Post by Micha200 »

i tried again if i turn off the option "show thumbnails of video" it doesn't crash immediately, but as soon as i open a picture directory the program stops and sometimes it does crash! So it doesn't run much better without this option.
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xnview
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Re: Thumbnails of videos, the program crashes immediately

Post by xnview »

Micha200 wrote: Wed Jun 07, 2023 7:19 pm i tried again if i turn off the option "show thumbnails of video" it doesn't crash immediately, but as soon as i open a picture directory the program stops and sometimes it does crash! So it doesn't run much better without this option.
Could you try to send me the logs?
Pierre.
Micha200
Posts: 5
Joined: Sat Aug 20, 2022 9:36 am

Re: Thumbnails of videos, the program crashes immediately

Post by Micha200 »

xnview wrote: Thu Jun 08, 2023 8:37 am
Micha200 wrote: Wed Jun 07, 2023 7:19 pm i tried again if i turn off the option "show thumbnails of video" it doesn't crash immediately, but as soon as i open a picture directory the program stops and sometimes it does crash! So it doesn't run much better without this option.
Could you try to send me the logs?
yes, just sent to your contact email address
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