MP4 files crash XnViewMP on ARM64
Moderators: helmut, XnTriq, xnview, Dreamer
MP4 files crash XnViewMP on ARM64
XnView: MP 1.8.6 64 bit
OS: Windows 64bit ARM64 Surface Laptop 7
I've used the zip file rather than the installer
Opening certain MP4 crashes XnViewMP when viewing them. It works Ok on my x64 windows.
Effect: Program crashes
To reproduce:
1. Find MP4
2. Open and View MP4
3. Program crashes
sample video: https://www.dropbox.com/scl/fi/1qjspmi0 ... wx2kf&dl=0
I can view this video and others that crash without any problems in other image viewers/video players.
If you need someone to test ARM64, I can definitely help.
OS: Windows 64bit ARM64 Surface Laptop 7
I've used the zip file rather than the installer
Opening certain MP4 crashes XnViewMP when viewing them. It works Ok on my x64 windows.
Effect: Program crashes
To reproduce:
1. Find MP4
2. Open and View MP4
3. Program crashes
sample video: https://www.dropbox.com/scl/fi/1qjspmi0 ... wx2kf&dl=0
I can view this video and others that crash without any problems in other image viewers/video players.
If you need someone to test ARM64, I can definitely help.
Re: MP4 files crash XnViewMP on ARM64
Is there a package missing from the zip version which gets installed on the exe version?
any help would be appreciated
any help would be appreciated
Re: MP4 files crash XnViewMP on ARM64
#MDK SDK : ERROR! missing extension WGL_NV_DX_interop2
#MDK SDK : required EGL_EXT_device_query is missing
#MDK SDK : unable to interop d3d11 texture with egl pbuffer surface
I've been lookingn through the XnViewMP debug window, and when I try and load the file, I get the above, anyone know what this means?
#MDK SDK : required EGL_EXT_device_query is missing
#MDK SDK : unable to interop d3d11 texture with egl pbuffer surface
I've been lookingn through the XnViewMP debug window, and when I try and load the file, I get the above, anyone know what this means?
Re: MP4 files crash XnViewMP on ARM64
https://github.com/wang-bin/mdk-sdk/issues/261 potentially down to this issue?
Re: MP4 files crash XnViewMP on ARM64
@xnview looks like the latest mdk version will fix the crash. The developer has found the issue. Hopefully you can update the library soon.
Re: MP4 files crash XnViewMP on ARM64
ok, thanksgarpunkal wrote: Tue Mar 18, 2025 6:16 am @xnview looks like the latest mdk version will fix the crash. The developer has found the issue. Hopefully you can update the library soon.
Pierre.
Re: MP4 files crash XnViewMP on ARM64
I know I shouldn't ask this, but any ETA on when this might be included in a release!
I use this program a lot and would love to see it fixed.

Re: MP4 files crash XnViewMP on ARM64
https://github.com/wang-bin/mdk-sdk/issues/261 we've done more testing and we believe it's now fixed! new MDK release coming soon. 

Re: MP4 files crash XnViewMP on ARM64
yes i've seengarpunkal wrote: Fri Mar 21, 2025 8:51 am https://github.com/wang-bin/mdk-sdk/issues/261 we've done more testing and we believe it's now fixed! new MDK release coming soon.![]()
Pierre.
Re: MP4 files crash XnViewMP on ARM64
I hope that's OK? it solves my immediate problem and contributes to XnViewMP in the long run! 
