Import/Sort fails to import videos in a certain situation

*** Please try to reproduce your bug and confirm the bug fix. ***

Moderators: helmut, XnTriq, xnview, Dreamer

Post Reply
smithcferg
Posts: 22
Joined: Wed Mar 18, 2020 12:21 pm

Import/Sort fails to import videos in a certain situation

Post by smithcferg »

Using current win10 and 1.8.6 (also failed on 1.7.1 version).

DJI Osmo Action5Pro cam generated photos and videos on SD. This cam creates .lrf (low resolution files of mp4 files of same file name) The MP4 videos would not transfer using video rename scheme through import/sort from folder with only .lrf and .mp4 files in it.

(LRF files are low resolution vid files created by Action Cam and there is no way to turn them off.)

Temporary workaround: Moving .lrf files to another folder, and only .mp4 files in folder, Import/Sort is able to import/rename .mp4 files.

(if photos are also in the import folder with mp4s, Photos properly import and rename but mp4s still fail to import without error.)

Thanks for the fine software,

Craig
User avatar
xnview
Author of XnView
Posts: 46235
Joined: Mon Oct 13, 2003 7:31 am
Location: France
Contact:

Re: Import/Sort fails to import videos in a certain situation

Post by xnview »

please send us a sample folder and screen of 'import&sort' dialog
Pierre.
smithcferg
Posts: 22
Joined: Wed Mar 18, 2020 12:21 pm

Re: Import/Sort fails to import videos in a certain situation

Post by smithcferg »

Sent a link to test folder and dialogue for import/sort by pm to xnview.

It fails the same way in win10 or win11, with current version of xnviewmp.

Thanks,
Craig
User avatar
xnview
Author of XnView
Posts: 46235
Joined: Mon Oct 13, 2003 7:31 am
Location: France
Contact:

Re: Import/Sort fails to import videos in a certain situation

Post by xnview »

i have not received the mail
Pierre.
smithcferg
Posts: 22
Joined: Wed Mar 18, 2020 12:21 pm

Re: Import/Sort fails to import videos in a certain situation

Post by smithcferg »

Don't know why pm failed. I just sent pm with link again (4/20/25) with subject header "Import/Sort fails to import videos in a certain situation LRF" to user xnview.

Let me know if you don't get it pls. Thanks for your patience,

Craig Smith
User avatar
xnview
Author of XnView
Posts: 46235
Joined: Mon Oct 13, 2003 7:31 am
Location: France
Contact:

Re: Import/Sort fails to import videos in a certain situation

Post by xnview »

:bugconfirmed: Thanks to your detailed description I can reproduce the problem.
Pierre.
smithcferg
Posts: 22
Joined: Wed Mar 18, 2020 12:21 pm

Re: Import/Sort fails to import videos in a certain situation

Post by smithcferg »

Thanks much.
User avatar
xnview
Author of XnView
Posts: 46235
Joined: Mon Oct 13, 2003 7:31 am
Location: France
Contact:

Re: Import/Sort fails to import videos in a certain situation

Post by xnview »

This problem is supposed to be fixed in XnView MP 1.9.0. Please check and confirm the bug fix here.
Pierre.
Post Reply