Issue with HEIC files

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GeorgeGraz
Posts: 3
Joined: Thu May 22, 2025 12:46 pm

Issue with HEIC files

Post by GeorgeGraz »

I'm having issues with some no all files I down loaded from my iPhone to my Windows 11 PC. Some are fine - some aren't. Also, some don't work at all. Can you help you help me find the error of my ways? I've attached a Picture to show what is happening. Last one opens in another photos program and "It looks like we don't support this file format"
Thanks
George
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xnview
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Re: Issue with HEIC files

Post by xnview »

Please send us sample files
Pierre.
GeorgeGraz
Posts: 3
Joined: Thu May 22, 2025 12:46 pm

Re: Issue with HEIC files

Post by GeorgeGraz »

I tried to send the 3 files. All too large even Zipped individually. Is there a different way to send them?
Thanks
George
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xnview
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Re: Issue with HEIC files

Post by xnview »

contact at xnview dot com
Pierre.
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xnview
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Re: Issue with HEIC files

Post by xnview »

the 2 files are truncated
Pierre.
GeorgeGraz
Posts: 3
Joined: Thu May 22, 2025 12:46 pm

Re: Issue with HEIC files

Post by GeorgeGraz »

OK, Thanks for looking at them. I guess when I'm transferring them from my iPhone, I need to check them
Thanks
George
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