Online Help not available

Guest · Post by **Guest** » Tue Nov 09, 2004 7:35 pm

Hi ~

I just came looking for the 'Help' file after downloading XnView, but can't seem to find it. The Info tag said to go to the website to get it..

~ Satori

Post by **helmut** » Tue Nov 09, 2004 8:15 pm

Anonymous wrote:Hi ~

I just came looking for the 'Help' file after downloading XnView, but can't seem to find it. The Info tag said to go to the website to get it..

~ Satori

You'll find the XnView help documents in English, French and German on the download page of XnView, direct link is http://perso.wanadoo.fr/pierre.g/xnview ... win32.html

The online help comes as ZIP archive, so you'll have to unpack it and save it into the subfolder "help" in the XnView program directory. Typically, the full path is "C:\Program Files\XnView\help".

Satori · Post by **Satori** » Wed Nov 10, 2004 8:07 pm

Oh, OK, thanks!

Sounds complicated, hope I can figure out how to retrieve it from my pc. Some things go in there and never come out!

I'll give it a go.... I may be back, crying 'Help!'

~ Satori

Satori · Post by **Satori** » Sat Nov 13, 2004 5:13 pm

Hi Helmut ~

I got the help file and opened it ok, but I have no idea how to "save it into the subfolder 'help' in the XnView program directory".

Any simple directions would be greatly appreciated. I'm not very pc literate, remember.

~ Satori

Post by **helmut** » Sat Nov 13, 2004 7:04 pm

Satori et al,

Satori wrote:...
I got the help file and opened it ok, but I have no idea how to "save it into the subfolder 'help' in the XnView program directory".
...

installing the help file is really simple, but surely can be a big task for a PC novice. I'll try to explain the download procedure in more detail.

First some background info:

- Archives
The help document for XnView comes as ZIP archive. Generally, archives contain one or several files which are compressed and stored in the archive. Archives are often used in the internet context since files are compressed and reduced in size. This way, download time can be reduced.

- Packer
For packing and unpacking files in an archive you need a so-called Packer. Common packers are WinZIP and WinRAR, and there's many more. I assume that you have WinZIP installed on your computer, if not you can download it on the download page on http://www.winzip.com.

- Downloading and installing the XnView Online help
Now that you have a some background and a packer installed, you are prepared.

The archive with the English online help of XnView is named 'help-en.zip' and it contains only one single file which is named 'help-en.chm'. The file 'help-en.chm' is the English help document for XnView.

1. Download the ZIP archive with the XnView Online help from the XnView Download page. In the download dialog, choose 'Open'.

2. Wait till the download has completed.

3. After the download, the Packer software will be started immediately (since you have chosen 'Open' in step 1.). In the Packer software choose 'Extract', and as location you choose the subfolder "help" in the XnView program directory. Typically this is 'C:\Program Files\XnView\help'.

4. Press 'OK' to extract the file.

5. Close/Exit the Packer.

That's it. If everything worked fine you can start XnView and press the F1 function key to open the help document.

I hope that you (and others) succeed in installing the Online help. If the above description doesn't help, I recommend you to ask a friend who is more familiar with computers.

Greetings, Helmut