crash when opening folder on D drive

[kireta]

Hi

XnView 1.97

Win 7 64 bit

XnView crashes when opening a folder (hangs).

Any way to figure out what is causing this error?

Thx

[JohnFredC]

Maybe XnView is not "hanging"... maybe it is making thumbnails instead.

Are you in thumbnail mode? Are there lots of images in the folder or are some of the images extremely large? If you let it just sit there a while, does it come back?

IMO XnView provides insufficient feedback during long operations.

[xnview]

Every folder?

[kireta]

Hi

Not every folder

Not using thumbnail mode.

Might just be folder too large (31 GB, 16,000 files)?

Note that I can access this folder with other applications (e.g. Xplorer2, Windows Photo Gallery) without a problem

[marsh]

This one can speed things up:
Options... Browser>File list> Misc>Scan the headers in folders [never]

[JohnFredC]

This one can speed things up:
Options... Browser>File list> Misc>Scan the headers in folders [never]

Sorry to be so clueless, but what is the header scan for?

[kireta]

Did some more testing, not related to folder size

Pictures are stored in D\folder A, which is a shared folder.

I can access pictures in D\Test folder

When I move Test folder to D (path D\folder A\Test folder) ,and try to open Test folder, XnView hangs.

[marsh]

This one can speed things up:
Options... Browser>File list> Misc>Scan the headers in folders [never]

Sorry to be so clueless, but what is the header scan for?

It scans for type and properties (more meaningful for details view than using thumbnails).

[XnTriq]

Sorry to be so clueless, but what is the header scan for?

• Cleaning up file recognition
• Options' descriptions
• Options' descriptions for 1.82
• Faster Operation in Details View?
• Plugin for viewing zip and rar archives as folders

[bobby70]

Exactly the same problem here.

Using XnView 1.97 (but same problem with 1.96 or 1.94). System Win XP Home SP3.

As soon as I open a folder in partition D:, XnView hangs. Apparently it's not just slow making thumbnails - there are just a few picture files. No activity of XnView whatever. Process is not using CPU time. I have to abort the program.

I tried to re-install an older version, but have the same problem again. On the other hand, this problem hasn't been present earlier. Something must have changed permanently when I switched to version 1.97. Very strange.

No issues whatever on partitions C: (system partition) and E:. Seems that XnView doesn't like the letter "D"...

[xnview]

Perhaps a file on D: ??

[bobby70]

Well, maybe some corrupted file, but what file?? I really don't know.

There are no problems whatsoever with Windows Explorer or other programs (including alternative picture viewers). It's only XnView that has such problem. Something may have gone wrong with the installation of version 1.97 recently.

I will try to de-install XnView and make a complete new installation. Are there any data files (e.g. in the system "application data" folder) or settings in the Window Registry that need to be removed manually to get XnView completely off the system?

Update: issue seems to be present on other partitions also.

[xnview]

I will try to de-install XnView and make a complete new installation. Are there any data files (e.g. in the system "application data" folder) or settings in the Window Registry that need to be removed manually to get XnView completely off the system?

Only the xnview.ini

[bobby70]

I did some reaseach on the problem. To make a long story short: this issue is still present, and I don't know an easy solution.

1) I removed XnView (including the xnview.ini file) from my PC and rebooted. Installed the latest version (1.97.3, Libformat 5.62) and tried again. Viewing picture files is no problem. But there is an issue whenever the file browser within XnView comes into play. When I click around in the folder structure, sooner or later XnView will "hang". Hourglass symbol is visible, XnView window frozen, program is not using CPU time any more, no response any more, apparently in some kind of "wait" state. Contrary to what I believed first, this issue isn't limited to partition D, but may also show on other partitions.

2) I have no problems with the drive or partition. Drive health check OK. Windows Explorer and other programs (including other graphics file viewers) fine.

3) Fortunately I still have the installation files of some older XnView versions. Tried those as well. XnView 1.74 (Libformat 4.25) is working fine. There is an issue with XnView 1.80.3 (Libformat 4.51) and later versions, as far as I can see.

4) On the other hand, this issue is quite new. I cannot recall such problems with XnView before April 2010. The only change made to my system in April that might be related to this problem was installing this month's MS Security Updates for Windows XP. (I also installed a Linux system on a separate partition - but this should have no effect on XnView as those partitions are inaccessible and invisible for Windows.)

5) My "educated guess" so far: there may be some incompatibilites between recent versions of XnView and changes made by the latest MS Security Update. At least I don't have another reasonable explanation.

As far as I'm concerned, I will now use a different file viewer or an old version (1.74) of XnView. Maybe this issue will clear up some time later. Just wanted to give you some kind of feedback.

[xnview]

1) I removed XnView (including the xnview.ini file) from my PC and rebooted. Installed the latest version (1.97.3, Libformat 5.62) and tried again. Viewing picture files is no problem. But there is an issue whenever the file browser within XnView comes into play. When I click around in the folder structure, sooner or later XnView will "hang". Hourglass symbol is visible, XnView window frozen, program is not using CPU time any more, no response any more, apparently in some kind of "wait" state. Contrary to what I believed first, this issue isn't limited to partition D, but may also show on other partitions.

You use folder's tree or file list to change folder?
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