I may be able to give you a further idea.
I have two windows 7 installations:
1) a 32bit machine which has exactly the same problem described here.
2) a 64bit machine which had exactly the same problem no matter which drive (including the C drive) I attempted to browse. When I attempted to fix a problem with another application I installed vcredist_x64.exe -- the Microsoft Visual C++ Redistributable Package for 64bit machines. I now was able to browse directories on the C disk using XnView.
After that I installed Microsoft Visual C++ 2008 SP1 Redistributable Package (x86) on the 32bit machine, but this did not fix its original problem.
Is it possible that XnView needs to use different C++ run-time libraries when executing under Windows 7?
crash when opening folder on D drive
Moderators: helmut, XnTriq, xnview
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skilledbachelor
- Posts: 1
- Joined: Thu Apr 29, 2010 1:08 pm
Re: crash when opening folder on D drive
I'm clicking around in the "folder's tree" (tree structure with partitions, folders, and sub-folders) to change the working folder.xnview wrote:You use folder's tree or file list to change folder?
Will do that right now.xnview wrote:And send me your email by PM
Re: crash when opening folder on D drive
This can occur, if XnView tries to generate a thumbnail for an HTML file which has images embedded in it whose URLs are pointing to MSIE's Internet Security Zone.bobby70 wrote:But there is an issue whenever the file browser within XnView comes into play. When I click around in the folder structure, sooner or later XnView will "hang". Hourglass symbol is visible, XnView window frozen, program is not using CPU time any more, no response any more, apparently in some kind of "wait" state. Contrary to what I believed first, this issue isn't limited to partition D, but may also show on other partitions.
[color=green]remote.htm[/color] wrote:Code: Select all
<html> <body> <img src="http://www.xnview.com/img/index/logo.gif"> </body> </html>
[color=green]local.htm[/color] wrote:Code: Select all
<html> <body> <img src="img/index/logo.gif"> </body> </html>
On Windows 2000 the timeout is set to 90 seconds.[color=green]thumbvw.dll[/color] wrote:Refresh Thumbnail: The page remote.htm could not be loaded and rendered within the timeout period.
@bobby70: What are your settings for the following options?
- Tools » Options... » Browser » File List » File List » Custom files (*)
- Tools » Options... » Browser » Thumbnails » Appearance » Show thumbnail for file shortcut
Re: crash when opening folder on D drive
@bobby70: What are your settings for the following options?
- Tools » Options... » Browser » File List » File List » Custom files (*)
Show item in view "Thumbnails" (not checked - off)
Show item in view "Other" (checked - on)
Show as thumbnail (not checked - off)
Show in preview (checked - on)
HTM HTML MHT MHTML XML XHTML EML NWS URL - Tools » Options... » Browser » Thumbnails » Appearance » Show thumbnail for file shortcut
checked - on
Re: crash when opening folder on D drive
Does the problem persist, if you deactivate Show thumbnail for file shortcut and change the settings for File List to those in the screenshot?
[ z00m ]
Re: crash when opening folder on D drive
Ahhh... great... these settings seem to work!
Changed settings as recommended and deleted old xnview.ini file. No problems any more with XnView 1.97.3.
Thanks a lot!
Changed settings as recommended and deleted old xnview.ini file. No problems any more with XnView 1.97.3.
Thanks a lot!
Re: crash when opening folder on D drive
I'm having the same crash/hang problem with one of the directories on the main harddisk (the "c" drive). The directory contains an assortment of files (videos, music, txt, pdf etc). When I clicked on any of the sub-folders in this directory, xnview would freeze completely, and the program has to be shut down by brute force.
The problem persisted even when I used the settings offered by XnTriq.
But I have found a way to get it working. I found the method by trial and error. Later I replicated the method by deleting the .ini and retried it fresh. It worked. Here's how:
1) Unticked everything on the "file list" option (tick boxes under "thumbnails") except for images. It's the screen that XnTriq attached.
2) Restart Xnview. Now the folders could be accessed without a problem. Problem partially solved.
3) To get back the full file view, go back to the "file list" option screen and re-tick items under the file list option (those that were unticked previously). In fact, you could tick every item. Close and restart the program. Voila, Xnview works with the folders without a hitch: no hanging or crashing. Problem *completely* solved.
The "Show thumbnail for file shortcut" doesn't seem to play a part in this.
Now that Xnview is working, I don't quite understand why I'd have to go through those steps to get Xnview working on my PC. I'd sure like to see this bug fixed, if it was a bug.
I'm using win 7 (64 bit) and v1.97.4. I've got the same problem with v1.97.3 as well. I also ran the program with admin rights, as Xnview doesn't seem to work without it.
Could I have an explanation from the author of this program? Many thanks.
The problem persisted even when I used the settings offered by XnTriq.
But I have found a way to get it working. I found the method by trial and error. Later I replicated the method by deleting the .ini and retried it fresh. It worked. Here's how:
1) Unticked everything on the "file list" option (tick boxes under "thumbnails") except for images. It's the screen that XnTriq attached.
2) Restart Xnview. Now the folders could be accessed without a problem. Problem partially solved.
3) To get back the full file view, go back to the "file list" option screen and re-tick items under the file list option (those that were unticked previously). In fact, you could tick every item. Close and restart the program. Voila, Xnview works with the folders without a hitch: no hanging or crashing. Problem *completely* solved.
The "Show thumbnail for file shortcut" doesn't seem to play a part in this.
Now that Xnview is working, I don't quite understand why I'd have to go through those steps to get Xnview working on my PC. I'd sure like to see this bug fixed, if it was a bug.
I'm using win 7 (64 bit) and v1.97.4. I've got the same problem with v1.97.3 as well. I also ran the program with admin rights, as Xnview doesn't seem to work without it.
Could I have an explanation from the author of this program? Many thanks.
Re: crash when opening folder on D drive
Strange, even if use view/Rebuild or clean DB (option/Thumbnail/Cache>Remove all)?jogger wrote: 1) Unticked everything on the "file list" option (tick boxes under "thumbnails") except for images. It's the screen that XnTriq attached.
2) Restart Xnview. Now the folders could be accessed without a problem. Problem partially solved.
3) To get back the full file view, go back to the "file list" option screen and re-tick items under the file list option (those that were unticked previously). In fact, you could tick every item. Close and restart the program. Voila, Xnview works with the folders without a hitch: no hanging or crashing. Problem *completely* solved.
If you delete the xnview.ini, you have the crash?
Pierre.
Re: crash when opening folder on D drive
Yes. Absolutely. This is what I just tried 2 minutes ago:xnview wrote:Strange, even if use view/Rebuild or clean DB (option/Thumbnail/Cache>Remove all)?jogger wrote: 1) Unticked everything on the "file list" option (tick boxes under "thumbnails") except for images. It's the screen that XnTriq attached.
2) Restart Xnview. Now the folders could be accessed without a problem. Problem partially solved.
3) To get back the full file view, go back to the "file list" option screen and re-tick items under the file list option (those that were unticked previously). In fact, you could tick every item. Close and restart the program. Voila, Xnview works with the folders without a hitch: no hanging or crashing. Problem *completely* solved.
If you delete the xnview.ini, you have the crash?
1) I deleted the xnview.ini from AppData\Roaming\XnView\ directory
2) I started Xnview, and tried to access the directory I mentioned in my earlier post, the program crashed as before. I shut he program down with Task Manager.
3) I restarted Xnview, did both: a) view/Rebuild, AND b) clean DB (option/Thumbnail/Cache>Remove all). Went to the directory and clicked on a subfolder, and the program crashed as before.
4) I followed the steps in my previous post and Xnview was working again.
One more thing I noticed.. In the file list option, on the third column, "show as thumbnail", if I ticked "video files" and clicked ok, I couldn't open the option screen the next time I was in that directory (with many assorted files). The program would crash as before when I tried to open the option dialog. Other than that, the program worked perfectly when I was in that directory, after I've gone through the steps I described earlier. Not sure if it has anything to do with the previous crash bug.
It's really strange.. hope you could fix it.
Re: crash when opening folder on D drive
What do you have in this folder? You have the crash with only this folder?
Pierre.
Re: crash when opening folder on D drive
It's a misc folder that contains all kinds of files, including pdf, jpg, txt, docs, videos etc. Not sure if it matters though.xnview wrote:What do you have in this folder? You have the crash with only this folder?
I could go into the first level folder (which contains an assortment of files and folders), but clicking on any of the second level folder causes the clash.
Faststone viewer has no trouble with this directory.
Re: crash when opening folder on D drive
Generally, most crashes I have seen so far (regardless of program) have been:jogger wrote: It's a misc folder that contains all kinds of files, including pdf, jpg, txt, docs, videos etc. Not sure if it matters though.
a. jpeg with bad exif data attached.
b. weird filename.
c. animation.
And the odd image below crashed other viewers and movie players years ago.
From topic, http://newsgroup.xnview.com/viewtopic.p ... 249#p34249
XnTriq wrote:
- Philip Howard: Proof that a GIF file can have way more than 256 colors
- True-Color GIF Example (32697 colors, 184565 bytes)
Re: crash when opening folder on D drive
"Option/General>Display all file formats" is enabled?jogger wrote:It's a misc folder that contains all kinds of files, including pdf, jpg, txt, docs, videos etc. Not sure if it matters though.xnview wrote:What do you have in this folder? You have the crash with only this folder?
I could go into the first level folder (which contains an assortment of files and folders), but clicking on any of the second level folder causes the clash.
Pierre.
Re: crash when opening folder on D drive
"Display all image file types" not ticked.xnview wrote:"Option/General>Display all file formats" is enabled?jogger wrote:It's a misc folder that contains all kinds of files, including pdf, jpg, txt, docs, videos etc. Not sure if it matters though.xnview wrote:What do you have in this folder? You have the crash with only this folder?
I could go into the first level folder (which contains an assortment of files and folders), but clicking on any of the second level folder causes the clash.
Re: crash when opening folder on D drive
Is it possible to have the folder that crash XnView?
Pierre.