Random crashes when playing MP4 video in separate tab and going to next file on 1.6.2 (Windows, x64)

[SINUS]

Same with mp4?

Yes, this applies to MOV files and MP4 files.

which version do you had?

Unfortunately I haven't updated the program for quite a long time, so I can't specify the exact version.
One more question - how can I go back to some previous version that can play video files normally?

[xnview]

One more question - how can I go back to some previous version that can play video files normally?

you have all versions here

[Sethur]

Unfortunately, I just had a new crash with 1.6.3. when switching back and forth between back to back videos. My CPU load when doing this was high from a calculation that was running in the background, but that should not have caused the freeze.

All in all, 1.6.3. seems more stable than 1.6.2. regarding videos, but the crashes still occur.

[xnview]

Unfortunately, I just had a new crash with 1.6.3. when switching back and forth between back to back videos. My CPU load when doing this was high from a calculation that was running in the background, but that should not have caused the freeze.

in tab, you use next/prev between video files? mp4?

[SINUS]

One more question - how can I go back to some previous version that can play video files normally?

you have all versions here

Thank you!
I reinstalled version 1.6.3 to the previous version 1.6.1 and the problem with video files normalized.
I'll stick with this version until a solution to the video file playback is found.
Thank you so much for your continued willingness to help and for creating this great program!
You are unique!

[xnview]

I reinstalled version 1.6.3 to the previous version 1.6.1 and the problem with video files normalized.

no more problem with 1.6.1?

[SINUS]

I reinstalled version 1.6.3 to the previous version 1.6.1 and the problem with video files normalized.

no more problem with 1.6.1?

No, there is no problem with the old version. Thanks again!

[xnview]

No, there is no problem with the old version. Thanks again!

is it possible to send me video sample files to reproduce the problems?
If you play video files in browser, no problem?

[SINUS]

No, there is no problem with the old version. Thanks again!

is it possible to send me video sample files to reproduce the problems?
If you play video files in browser, no problem?

Yes, sure, I will send you the video files for an example, let me know where to send the files?
Playback using a browser or any other player is no problem.

[xnview]

Playback using a browser or any other player is no problem.

I means browser in XnView? and generation of thumbnails for video files works?

[SINUS]

Playback using a browser or any other player is no problem.

I means browser in XnView? and generation of thumbnails for video files works?

XnView generates thumbnails of video files without any problems, but full screen video viewing is impossible - the "wait" symbol is constantly displayed and the program does not respond to anything else. It can be turned off only by forced reboot.

[dain]

The same bug (crashes when flipping through files (only pics fine, mix pics/videos always crashes) and when creating thumbnails in very large folders) appears on versions from 1.6.2 and persists on version 1.6.3, the Windows log is attached below, I also tried to reinstall MS VS, I use Windows 11.

a link to the dump (error when creating thumbnails)
https://mega.nz/file/KggmUTRb#yXhncVGLP ... 98sPPwQ9hc

more logs
https://mega.nz/file/i1YwXTZT#XxG8P8QSc ... -lv4myd6vM

error when creating thumbnails
Имя сбойного приложения: xnviewmp.exe, версия: 1.6.3.0, метка времени: 0x657822d1
Имя сбойного модуля: ucrtbase.dll, версия: 10.0.22621.2506, метка времени: 0x097c794c
Код исключения: 0xc0000409
Смещение ошибки: 0x000000000007f61e
Идентификатор сбойного процесса: 0x0x7F04
Время запуска сбойного приложения: 0x0x1DA2FAD8B00770D
Путь сбойного приложения: C:\Program Files\XnViewMP\xnviewmp.exe
Путь сбойного модуля: C:\WINDOWS\System32\ucrtbase.dll
Идентификатор отчета: 11673843-9f39-462b-914f-f2b4e2c72488
Полное имя сбойного пакета:
Код приложения, связанного со сбойным пакетом:

crashes when flipping through files
Контейнер ошибки , тип 0
Имя события: AppHangB1
Отклик: Нет данных
Идентификатор CAB: 0

Сигнатура проблемы:
P1: xnviewmp.exe
P2: 1.6.3.0
P3: 657822d1
P4: 281d
P5: 134217728
P6:
P7:
P8:
P9:
P10:

Вложенные файлы:
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER.8d7cf34e-b250-45c8-878c-b0436b49174e.tmp.WERInternalMetadata.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER.bd11f49a-fc43-4eb8-bf94-5ce5bd0b8311.tmp.csv
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER.7471f8c7-3080-47a2-8750-a003b1cd2a03.tmp.txt
\\?\C:\Users\daind\AppData\Local\Temp\WER.d2e6a673-5ed2-4ec3-a1e7-a78ed00d7b8a.tmp.appcompat.txt
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER.163ce584-d555-4f51-a46d-f37998e1417d.tmp.xml

Эти файлы можно найти здесь:
\\?\C:\ProgramData\Microsoft\Windows\WER\ReportArchive\AppHang_xnviewmp.exe_46877a31f9677561dc7e7f02c2d8e94683dcc_a75dba22_d5d146ae-6dd4-4df5-987d-02622e5d9d0d

Символ анализа:
Повторный поиск решения: 0
Идентификатор отчета: 8c26ea1f-fb96-4161-94b1-c93e6b38b503
Состояние отчета: 97
Хэшированный контейнер:
Идентификатор GUID CAB: 0

[dain]

A little more research. The bug with creating thumbnails for large catalogs of video files (2000+) disappears in version 1.5.5, but the bug with viewing videos (mp4, webm) appeared only in version 1.6.2 and higher.

[MartinBHH80]

Hi, just jumping in, not sure if 100% related.

I've got a huge collection of video and pictures to sort. Guessing about 20 years, so there are a lot of different formats, which mostly goes well.
Since 1.63 XnView doesn't crash anymore - background: i had a temporary *-html5ified-dummy.mkv (produced by lossless-cut for indexing AVI). Thanks

In 1.62 the video thumbs were fine. i have 4 thumbs for every video activated, but since 1.63 i get 4 previews of the same frame, probably the last very frame, because it also happens the thumb is black. i checked settings, frame should be taken at 25%. i ticked the options a few times, restarted, but doesn't change its preview to the one from 1.62.

Thank you in advance, i appreciate your time and effort!

[xnview]

In 1.62 the video thumbs were fine. i have 4 thumbs for every video activated, but since 1.63 i get 4 previews of the same frame, probably the last very frame, because it also happens the thumb is black. i checked settings, frame should be taken at 25%. i ticked the options a few times, restarted, but doesn't change its preview to the one from 1.62.

could you send me a sample file?