Crash

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Crash

Post by xnview »

On http://fileforum.betanews.com/detail/Xn ... 89386705/1, some users seems to have problem with beta, crash when you try to open some files.

Do you have same crash?
Pierre.
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Clo
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Re: Crash

Post by Clo »

:arrow: Pierre

:) Hello !

• No problem with ß-3 here till now opening usual image formats under XP-Pro SP2…

:mrgreen: KR
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RazR83
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Re: Crash

Post by RazR83 »

Another crash on 1.97:
  1. Tools - Options - Interface - "Add 'Exit' to context menus" must be checked
  2. Open an image (view mode) and Zoom+
  3. Right click and then left click on "Exit"...
If "Ctrl+Q" - no bug! :shock:

Error log:

Code: Select all

xnview.exe 
   1.97.0.0 
   4b0f9896 
   xnview.exe 
   1.97.0.0 
   4b0f9896 
   c0000005 
   000d71c4 
   be8 
   01ca6f8624a7a0f9 
   C:\Program Files\XnView\xnview.exe 
   C:\Program Files\XnView\xnview.exe 
   6c1cd03f-db79-11de-8816-aa7d6014c1ac
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Re: Crash

Post by ckit »

RazR83 wrote:Another crash on 1.97:
  1. Tools - Options - Interface - "Add 'Exit' to context menus" must be checked
  2. Open an image (view mode) and Zoom+
  3. Right click and then left click on "Exit"...
If "Ctrl+Q" - no bug! :shock:

Error log:

Code: Select all

xnview.exe 
   1.97.0.0 
   4b0f9896 
   xnview.exe 
   1.97.0.0 
   4b0f9896 
   c0000005 
   000d71c4 
   be8 
   01ca6f8624a7a0f9 
   C:\Program Files\XnView\xnview.exe 
   C:\Program Files\XnView\xnview.exe 
   6c1cd03f-db79-11de-8816-aa7d6014c1ac
I can't reproduce this bug on my rig (check sig)
AMD Ryzen 3 3300X 3.8Ghz, 16Gb DDR4, RX6600XT with Dell U2520D at 2560x1440@60Hz scaling 125%
Win11 x64 24H2, Hard Disk Sentinel Pro, MS PowerToys, Process Lasso Pro and Wintoys
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Re: Crash

Post by RazR83 »

ckit, try on high resolution pictures (like 2736x3648)...

Image
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Re: Crash

Post by ckit »

Tried using 3648x2048 (aspect ratio 1.78) wallpaper from dA and still no crash, what zoom stepping are you using?

I'm using the default.
AMD Ryzen 3 3300X 3.8Ghz, 16Gb DDR4, RX6600XT with Dell U2520D at 2560x1440@60Hz scaling 125%
Win11 x64 24H2, Hard Disk Sentinel Pro, MS PowerToys, Process Lasso Pro and Wintoys
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Re: Crash

Post by RazR83 »

Hm-m-m-m, very strange :|
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Re: Crash

Post by Dreamer »

RazR83 wrote:Another crash on 1.97:
  1. Tools - Options - Interface - "Add 'Exit' to context menus" must be checked
  2. Open an image (view mode) and Zoom+
  3. Right click and then left click on "Exit"...
Confirmed! But I can't always reproduce it, only 2 of 6 crashes - now 3 of 9...

Edit: now still only 3 of 20, strange.

Screen res. 1680x1050, picture res. 9MPX.

Code: Select all

Problem signature:
  Problem Event Name:	APPCRASH
  Application Name:	xnview.exe
  Application Version:	1.97.0.0
  Application Timestamp:	4b0f9896
  Fault Module Name:	xnview.exe
  Fault Module Version:	1.97.0.0
  Fault Module Timestamp:	4b0f9896
  Exception Code:	c0000005
  Exception Offset:	000d71c4
  OS Version:	6.0.6002.2.2.0.768.3
  Locale ID:	1051
  Additional Information 1:	53b1
  Additional Information 2:	41a40ebc645c403f68c3180db04ff84b
  Additional Information 3:	9e4b
  Additional Information 4:	f1787b086c09c6a94d238b0c36944e20
Hardware: CPU Intel Core 2 Duo E8400 3GHz, RAM 4GB, GPU GeForce 8800GT 512MB, Audio X-Fi XtremeGamer, HDD1 WD 640GB, HDD2 WD 640GB, DVB-S card SkyStar 2 r2.3, Monitor Samsung 215TW 21"...
Software: OS Windows Vista Home Premium 32bit SP2, DirectX 10, ForceWare 185.85, TechniSat DVB 4.4.1, IE8, AIMP, Ashampoo Burning Studio, avast! Antivirus, AviDemux, Comodo Firewall, CyberLink PowerDirector, DVB Dream, FFDShow, Foxit Reader, FreeCommander, HotkeyP, IZArc, Media Player Classic, OpenOffice.org, Orca Browser, Photofiltre, PSPad Editor, PTBSync, Skype, Spybot, TeamViewer, Trillian, TrueCrypt, VirtualDub, VLC, Xnview, ZipGenius...
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Re: Crash

Post by RazR83 »

Dreamer wrote:But I can't always reproduce it, only 2 of 6 crashes - now 3 of 9...
Also! And can't catch regularity... :shock:
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Re: Crash

Post by ckv »

I also could reproduce this few times. I didn't even need to zoom the image to get the crash.

Code: Select all

Second chance exception 0xC0000005 (Access Violation) occurred in "XNVIEW.EXE" at address 0x004D71C4.
XnView Tweak UI - Tool to customize your XnView beyond the regular XnView options.
UI-less Settings - Documentation of all the hidden settings in XnView.
XFAM - Tool to create and customize XnView file associations.
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Re: Crash

Post by xnview »

Please postponed...
Pierre.
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Re: Crash

Post by Dreamer »

Beta testing is over, moved to Bug reports.
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