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XnView for windows has stopped responding?

Posted: Sun Feb 14, 2010 12:00 pm
by dg8
Good day all - First I am new on this site and my apologies if this is the wrong forum, I have been using XnView for several trouble free years now.
I am using windows vista and the main usage of XnView is to open and use clipart from a C.D., as I have said it has served me well with no problems until today.
When I opened XnView I got the usual screen, clicked on the clipart folder, and XnView started to open the clipart in that folder. It would display ten - 15 images as it progressed through the contents of the CD - then it freezes and I get a message “XnView for windows has stopped responding”.

I have had several attempts to open the CD Clipart (still the same response), I shut the computer down then started again (still the same response), I have deleted the program then installed it again (still the same response), I have ensured the CD is clean and scratch free (still the same response)
No other programs are presenting me with issues, other CD’s are functioning okay - it is only the Clipart & XnView. Can anyone suggest what I am doing wrong and how to fix it please
All the best.

Re: XnView for windows has stopped responding?

Posted: Sun Feb 14, 2010 5:30 pm
by XnTriq
:-) Welcome, dg8!

Please tell us which version of XnView you are using.
What's the format (GIF, JPEG etc.) of the graphics on your clipart CD?

Re: XnView for windows has stopped responding?

Posted: Sun Feb 14, 2010 6:22 pm
by dg8
I'm using Windows Vista, service pack 2,
the version of XnView I have is Version 1.97 (Nov 27 2009) - Libformat Version 5.54
and the the graphics on the CD are WMF's

Not sure if the version of XnView is the same as the original version as I deleted the original when it stopped working today
and downloaded this version which presented me with the same problem?

Re: XnView for windows has stopped responding?

Posted: Sun Feb 14, 2010 6:31 pm
by XnTriq
Have you tried to disable the High resolution setting in Tools » Options » General » Read/Write » Read » WMF » Parameters?

Similar reports:

Re: XnView for windows has stopped responding?

Posted: Sun Feb 14, 2010 7:24 pm
by dg8
High resolution box is clear - should I tick it?

Re: XnView for windows has stopped responding?

Posted: Sun Feb 14, 2010 8:15 pm
by XnTriq
I don't think so. High resolution means even more work for your PC.

We have to wait for Pierre, the developer of XnView. He will probably ask you to send him a sample file for analysis.

Re: XnView for windows has stopped responding?

Posted: Mon Feb 15, 2010 11:32 am
by xnview
Could you send a WMF file when XnView stop to work?

Re: XnView for windows has stopped responding?

Posted: Mon Feb 15, 2010 11:45 am
by dg8
Sorry about this - I don't know what you want?

The C.d. contains 12 folders - each one a category - the XnView opens one folder (always the same folder) and while in this folder I have access to any of the files. If the file I require is in a different folder, as soon as I click of the folder I want the program freezes.

What do you require me to send to you and how do I do this?

I'm sorry for not being intelligent enough to understand.

Regards.

Re: XnView for windows has stopped responding?

Posted: Mon Feb 15, 2010 11:58 am
by xnview
dg8 wrote: The C.d. contains 12 folders - each one a category - the XnView opens one folder (always the same folder) and while in this folder I have access to any of the files. If the file I require is in a different folder, as soon as I click of the folder I want the program freezes.
Oh, XnView freezes only when you change the folder...
If you try to change the folder, but without view WMF files, always the same thing?

Re: XnView for windows has stopped responding?

Posted: Mon Feb 15, 2010 4:54 pm
by dg8
When I click on the XnView icon on the taskbar the program automatically opens the same category folder in view mode - I don't know if this can be changed or how?
If I click on an other category in the tree section, the folders in that category are displayed in XnView but when I attempt to open any of the displayed folders the same thing happens each time - stopped working.

Re: XnView for windows has stopped responding?

Posted: Tue Feb 16, 2010 10:02 am
by xnview
dg8 wrote:When I click on the XnView icon on the taskbar the program automatically opens the same category folder in view mode - I don't know if this can be changed or how?
If I click on an other category in the tree section, the folders in that category are displayed in XnView but when I attempt to open any of the displayed folders the same thing happens each time - stopped working.
And you can open this folder with windows explorer?

Re: XnView for windows has stopped responding?

Posted: Tue Feb 16, 2010 2:51 pm
by dg8
I tried to get the folder to open in windows explorer and in fact I managed to opened two or three other folders (which were not accessible) before the system crashed again?

Re: XnView for windows has stopped responding?

Posted: Wed Feb 17, 2010 2:17 pm
by xnview
dg8 wrote:I tried to get the folder to open in windows explorer and in fact I managed to opened two or three other folders (which were not accessible) before the system crashed again?
crash with windows explorer??

Re: XnView for windows has stopped responding?

Posted: Wed Feb 17, 2010 8:48 pm
by dg8
yes

Re: XnView for windows has stopped responding?

Posted: Thu Feb 18, 2010 9:26 am
by xnview
dg8 wrote:yes
So the problem is not XnView!!