Application Crash on win7 64 (MOV)

[eagle3555]

Hallo

My Version von xnview is 1.99.6

If i will open an Folder with pictures and also *.mov - then crashs xnview with following answer from win7:

Problemsignatur:
Problemereignisname: APPCRASH
Anwendungsname: xnview.exe
Anwendungsversion: 1.99.0.0
Anwendungszeitstempel: 50d03d0f
Fehlermodulname: QuickTime.qts_unloaded
Fehlermodulversion: 0.0.0.0
Fehlermodulzeitstempel: 50890e53
Ausnahmecode: c0000005
Ausnahmeoffset: 669fcce9
Betriebsystemversion: 6.1.7601.2.1.0.256.48
Gebietsschema-ID: 1031
Zusatzinformation 1: 6bcd
Zusatzinformation 2: 6bcde7812013385e3f8c6e4751551664
Zusatzinformation 3: 64b6
Zusatzinformation 4: 64b69ecd2393bd16bf6717d7bc940eed

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Is this a Problem of xnview or win7?
What can i do?

Thanks
eagle3555

[xnview]

Do you have Quicktime codec?

[eagle3555]

Quicktime V. 7.73.80.64 is installed. I think the codec is also installed with this application.
Otherwise K-Liete-Codec-Pack 6.2.0 (64Bit) and K-Lite-Mega-Codec-Pack 8.7.0 is full installed.

Small info...
If i start xnview over doubleclick of a *. jpg and scroll through a folder with always *.mov in - the *.mov will correctly viewed. Xnview crashs only by closing xnview.
If i start xnview and go over explorerview in a folder with *.mov then crashs xnview immediately without viewing *.mov or other.

By
eagle3555

[xnview]

could you send me a mov that crash xnview?

[eagle3555]

could you send me a mov that crash xnview?

Happy new year

Yes i can, but how? I found no option to attach files.

eagle3555

[xnview]

by email contact at xnview dot com

[eagle3555]

there is no problem anymore....

my quicktimeinstall has an error

after reinstall no problems with xnview

thanks pierre for help

eagle3555

[Moscow]

I have the same problem at Windows 7 Ult SP1 + latest XnView.
Installing K-lite mega and fixing errors with Codec Tweak Tool doesn't help.
Xnview crashes when I'm trying to browse my DMC-G2 cam folder which contains *.jpg & *.mov.

Mediainfo:

Code: Select all

Общее
Complete name                            : F:\DCIM\111_PANA\P1110353.MOV
Format                                   : MPEG-4
Format profile                           : QuickTime
Codec ID                                 : qt  
File size                                : 5,41 Мбайт
Duration                                 : 1 с. 0 мс.
Overall bit rate mode                    : Переменный
Overall bit rate                         : 45,4 Мбит/сек
Encoded date                             : UTC 2012-12-17 13:56:43
Tagged date                              : UTC 2012-12-17 13:56:43
Writing library                          : pana

Видео
ID                                       : 1
Format                                   : JPEG
Codec ID                                 : jpeg
Duration                                 : 1 с. 0 мс.
Bit rate mode                            : Переменный
Bit rate                                 : 30,3 Мбит/сек
Width                                    : 1280 пикселей
Height                                   : 720 пикселей
Display aspect ratio                     : 16:9
Frame rate mode                          : Постоянный
Frame rate                               : 30,000 кадров/сек
Color space                              : YUV
Chroma subsampling                       : 4:2:0
Bit depth                                : 8 бит
Compression mode                         : С потерями
Bits/(Pixel*Frame)                       : 1.096
Stream size                              : 3,61 Мбайт (67%)
Language                                 : English
Encoded date                             : UTC 2012-12-17 13:56:43
Tagged date                              : UTC 2012-12-17 13:56:43

Аудио
ID                                       : 2
Format                                   : PCM
Format settings, Endianness              : Big
Format settings, Sign                    : Signed
Codec ID                                 : twos
Duration                                 : 1 с. 0 мс.
Bit rate mode                            : Постоянный
Bit rate                                 : 512 Кбит/сек
Channel(s)                               : 2 канала
Channel positions                        : Front: L R
Sampling rate                            : 16,0 КГц
Bit depth                                : 16 бит
Stream size                              : 62,5 Кбайт (1%)
Language                                 : English
Encoded date                             : UTC 2012-12-17 13:56:43
Tagged date                              : UTC 2012-12-17 13:56:43

[xnview]

Please try to reinstall quicktime driver

[Moscow]

What is "quicktime driver"?
I know only QT codec, but it's installed correctly via latest k-lite mega codec pack.

[xnview]

What is "quicktime driver"?

Sorry Quicktime or QT codec from apple

I know only QT codec, but it's installed correctly via latest k-lite mega codec pack.

You have only alternative Quicktime so i think?

[Moscow]

You have only alternative Quicktime so i think?

Yes, but this file is not QT, it's mpeg4.

Also, now I renamed *.MOV to *.AVI and xnview stop crashing.
In any case, only xnview crashes in the thumbs view mode. Other programs works well.

[xnview]

You have only alternative Quicktime so i think?

Yes, but this file is not QT, it's mpeg4.

Also, now I renamed *.MOV to *.AVI and xnview stop crashing.
In any case, only xnview crashes in the thumbs view mode. Other programs works well.

Oh ok, do you have last version of klite codec pack?

[Moscow]

Oh ok, do you have last version of klite codec pack?

Yes, of course.
But usually I don't use K-lite, so this problem was before I installed latest K-Lite Mega, and it's still exist.

[xnview]

and with lastest version, always a crash?