0.75: Crash after installation over 0.72
Moderators: helmut, XnTriq, xnview, Dreamer
0.75: Crash after installation over 0.72
I installed XNView MP 0.75 x64 over 0.72 and get error
Kolor crash reporter
XnView
An unexpected error has occured during software execution
debug information (Visual Studio 2013):
Unhandled exception 0x00007FFBE5AA1280 (ntdll.dll) in xnviewmp.exe:
0xC0000374: A heap has been corrupted (parameters : 0x00007FFBE5ADDD40)
ntdll.pdb not loaded
ntdll.pdb contains the debug information required to find the source for the module ntdll.dll
I tried your directory (downloaded zip versions)
http://download.xnview.com/old_versions/
I checked x86 version 0.75 - no problems
I checked x64 version 0.72 - no problems
I checked x86 version 0.72 - no problems
After this I tried a zip version 0.75 x64 and got the same error
Operation System - Win 8.1 x64
Kolor crash reporter
XnView
An unexpected error has occured during software execution
debug information (Visual Studio 2013):
Unhandled exception 0x00007FFBE5AA1280 (ntdll.dll) in xnviewmp.exe:
0xC0000374: A heap has been corrupted (parameters : 0x00007FFBE5ADDD40)
ntdll.pdb not loaded
ntdll.pdb contains the debug information required to find the source for the module ntdll.dll
I tried your directory (downloaded zip versions)
http://download.xnview.com/old_versions/
I checked x86 version 0.75 - no problems
I checked x64 version 0.72 - no problems
I checked x86 version 0.72 - no problems
After this I tried a zip version 0.75 x64 and got the same error
Operation System - Win 8.1 x64
Re: 0.75: Crash after installation over 0.72
Do you have send the crash report? Please add your username in the report...
Pierre.
Re: 0.75: Crash after installation over 0.72
Thank you for reply.
How to prepare crash report and where it to be located?
How to prepare crash report and where it to be located?
Re: 0.75: Crash after installation over 0.72
I means send crash report via 'Kolor crash reporter'UriF wrote:Thank you for reply.
How to prepare crash report and where it to be located?
Pierre.
Re: 0.75: Crash after installation over 0.72
I have a dump file. That's it
I could not upload dump file directly but I could create a zip file.
I also included a screen shot
I uploaded this dump file to Kolor (pressed button "upload")
I could not upload dump file directly but I could create a zip file.
I also included a screen shot
I uploaded this dump file to Kolor (pressed button "upload")
- Attachments
-
- dump.zip
- (133.01 KiB) Downloaded 35 times
Re: 0.75: Crash after installation over 0.72
I tried 0.76 x64. If in .75 application crashed in the moment when you double clicked at .exe but in 0.76 at first (for a approx 1-3 seconds) I see the XnView interface, and then I see a kolor dump screen.
I 0.75 portable version I was asked to debug immediately without the kolor dump screen. I could catch a color dump screen only if I would install application.
P.S. I repeat that x86 is OK
I 0.75 portable version I was asked to debug immediately without the kolor dump screen. I could catch a color dump screen only if I would install application.
P.S. I repeat that x86 is OK
Re: 0.75: Crash after installation over 0.72
0.76 x86 works, not 0.76 x64? could you send report?UriF wrote:I tried 0.76 x64. If in .75 application crashed in the moment when you double clicked at .exe but in 0.76 at first (for a approx 1-3 seconds) I see the XnView interface, and then I see a kolor dump screen.
I 0.75 portable version I was asked to debug immediately without the kolor dump screen. I could catch a color dump screen only if I would install application.
P.S. I repeat that x86 is OK
Pierre.
Re: 0.75: Crash after installation over 0.72
XnViewMP
you are right. x86 - works, x64 - crash
you are right. x86 - works, x64 - crash
- Attachments
-
- XNViewDum_076.zip
- (25.5 KiB) Downloaded 34 times
Re: 0.75: Crash after installation over 0.72
could you download again the x64 package please, and send me the new dump file?UriF wrote:XnViewMP
you are right. x86 - works, x64 - crash
Pierre.
Re: 0.75: Crash after installation over 0.72
No problem
I got this file
XnViewMP-076-win-x64.zip 28-Oct-2015 07:30 45M
I got this file
XnViewMP-076-win-x64.zip 28-Oct-2015 07:30 45M
- Attachments
-
- XnViewDump_076_10_28.zip
- (25.78 KiB) Downloaded 30 times
Re: 0.75: Crash after installation over 0.72
i've sent a PMUriF wrote:No problem
I got this file
XnViewMP-076-win-x64.zip 28-Oct-2015 07:30 45M
Pierre.
Re: 0.75: Crash after installation over 0.72
Thank you.
It would be easier to communicate
Sincerely,
Yuriy
It would be easier to communicate
Sincerely,
Yuriy
Re: 0.75: Crash after installation over 0.72
yes, Dell XPS 8500 desktop