support xnviewMP

Ask for help and post your question on how to use XnView MP.

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rtaylor1776
Posts: 1
Joined: Fri Oct 09, 2020 9:08 pm

support xnviewMP

Post by rtaylor1776 »

I have loved your product for years. Last week xnviewMP started crashing whenever I opened a folder that contained an mp4 video file. No major changes or installations were made. I am on automatic MS updates. After searching "general support" tried to install an MS update that was to solve the problem but it didn't work. I have reinstalled removing all ini and other files in that folder. No joy. Same on xnview classic. I DON'T want to look for another product because none of them come close to yours so I hope you can help. Thanks

xnviewMP 0.97 x64
Windows 10 (up to date)
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xnview
Author of XnView
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Joined: Mon Oct 13, 2003 7:31 am
Location: France
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Re: support xnviewMP

Post by xnview »

you have crash with XnView MP AND XnView Classic?
Pierre.
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