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XnConvert won't launch on my Windows 10 PC

Posted: Wed Oct 06, 2021 12:30 pm
by benherrmann
Hello all...

I'm having an issue that I never had previously. I'm running a 64 Bit Windows 10 PC (21H1). I have all of the Xn software to include XnView, XnView MP, XnResize, and XnConvert. Recently I had to reload Windows 10 due to system problems and I had to reinstall all of my software products from scratch all over again..

The issue I'm experiencing now is that when I click on the XnConvert icon, it seems like it wants to launch (you can hear movement on the SDD), but it fails to launch. I then went into my C folder that XnConvert is located, and used the "launch as administrator" and it still won't come up. The other Xn products launch just fine. I did a Control/Alt/Delete to bring up the task manager to see if it's running in the background - but it isn't? I then uninstalled and reinstalled XnConvert - all to no avail. I don't get it.

What could be the issue here and what should I look for?

Thanks,

Ben Herrmann
Fuquay-Varina, NC

Re: XnConvert won't launch on my Windows 10 PC

Posted: Wed Oct 06, 2021 2:09 pm
by xnview
do you have tried to remove the xnconvert.ini?

Re: XnConvert won't launch on my Windows 10 PC

Posted: Wed Oct 06, 2021 2:47 pm
by benherrmann
No, where do I find the XnConvert.ini - what folder? I'll try that once I know exactly where it is.

Re: XnConvert won't launch on my Windows 10 PC

Posted: Wed Oct 06, 2021 3:09 pm
by xnview
in C:\Users\{your user account}\AppData\Roaming\XnConvert

Re: XnConvert won't launch on my Windows 10 PC

Posted: Wed Oct 06, 2021 3:14 pm
by benherrmann
Just deleted that - but the program still will not launch?

Re: XnConvert won't launch on my Windows 10 PC

Posted: Wed Oct 06, 2021 3:23 pm
by xnview
do you have installed the setup package? or zip?

Re: XnConvert won't launch on my Windows 10 PC

Posted: Wed Oct 06, 2021 3:30 pm
by benherrmann
I have the setup "exe." software.

Re: XnConvert won't launch on my Windows 10 PC

Posted: Thu Oct 07, 2021 6:50 am
by xnview
No problem with XnView MP 0.99.1?
and XnConvert 1.92?

Re: XnConvert won't launch on my Windows 10 PC

Posted: Thu Oct 07, 2021 12:36 pm
by benherrmann
I did not have any problems with previous versions of XnConvert - but I don't have those setup files anymore - just the new version.

Re: XnConvert won't launch on my Windows 10 PC

Posted: Thu Oct 07, 2021 1:13 pm
by cday
benherrmann wrote: Thu Oct 07, 2021 12:36 pm I did not have any problems with previous versions of XnConvert - but I don't have those setup files anymore - just the new version.
XnView Old versions

Scroll well down or use search... :wink:

Re: XnConvert won't launch on my Windows 10 PC

Posted: Fri Oct 08, 2021 2:00 am
by benherrmann
Thanks - I just downloaded the previous version 1920 of XnConvert and it works just fine. I do not understand why the new version 1924 would not launch at all.

Re: XnConvert won't launch on my Windows 10 PC

Posted: Fri Oct 08, 2021 7:51 am
by xnview
benherrmann wrote: Fri Oct 08, 2021 2:00 am Thanks - I just downloaded the previous version 1920 of XnConvert and it works just fine. I do not understand why the new version 1924 would not launch at all.
64bits the 2 versions?

Re: XnConvert won't launch on my Windows 10 PC

Posted: Sat Oct 09, 2021 1:28 am
by benherrmann
Yes, both versions were the 64 bit versions. So I just can't figure out why the newest release would not launch.

Re: XnConvert won't launch on my Windows 10 PC

Posted: Sun Oct 10, 2021 12:00 pm
by XnTriq
benherrmann wrote: Sat Oct 09, 2021 1:28 amYes, both versions were the 64 bit versions. So I just can't figure out why the newest release would not launch.
Have you tried launching xnconvert.exe with elevated rights (i.e. as administrator)?


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