1.4.4 - export - crash on Best Fit

Reported bugs that have been closed and/or resolved

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user0
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1.4.4 - export - crash on Best Fit

Post by user0 »

XnViewMP 1.4.3-1.5.0 64bit
Windows11 (22H2), display resolution 3840x2160, win scaling 150%


Export dialog
crash on Preview Best Fit

To reproduce:
1. run clean portable XnViewMP
2. open relatively wide image (>450px), eg test one
The attachment test_img_plane_8.zip is no longer available
3. press CTRL+ALT+S to open Export... dialog
- tick 'Auto refresh' checkbox
- increase dialog height, so the image has black areas on top and bottom
4 OPTIONAL. click 'Zoom 100%' button
5. click 'Best Fit' button
app will crash

Export_crash.png
Last edited by user0 on Fri Jun 23, 2023 6:23 am, edited 6 times in total.
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Re: 1.4.3 - export - crash on Best Fit

Post by xnview »

i can't reproduce, you are able to always make the crash?
Pierre.
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Re: 1.4.3 - export - crash on Best Fit

Post by user0 »

yep, still an issue on 1.4.4
try "if app does not crash" alternative steps
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Re: 1.4.3 - export - crash on Best Fit

Post by xnview »

really strange, i can't
Pierre.
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Re: 1.4.3 - export - crash on Best Fit

Post by user0 »

i have video :D
(recorded at 100% win scale, but it does not affect this issue)
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Re: 1.4.3 - export - crash on Best Fit

Post by masterjp »

I tested it on Windows 10 and can not reproduce the problem.
PC: Intel 8700k + Asus Z370-F + 16 GB RAM G.Skill + Asus RTX 3050 OC + Samsung SSD
OS: Windows 10 Pro 64bit 22H2 |
GFX: XnViewMP 1.8.7 | XN-View 2.52.0 | XnConvert 1.104.0 | Adobe Photoshop Elements 2024 | Elements XXL 11 | Paint.Net 5.1.7
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user0
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Re: 1.4.3 - export - crash on Best Fit

Post by user0 »

maybe this test image will help
upd: crashes 1.4.3 and 1.4.4 for me
Attachments
test_img_20kx20k.zip
(437 Bytes) Downloaded 90 times
Last edited by user0 on Tue May 02, 2023 9:14 am, edited 2 times in total.
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masterjp
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Re: 1.4.3 - export - crash on Best Fit

Post by masterjp »

Thanks for the test file.

I am using the latest Version of XnViewMP 1.4.4 and could not reproduce your problem.
In your post you say you are using Version 1.4.3.

Did you get the crash with the latest version, too?
Please try it again.
PC: Intel 8700k + Asus Z370-F + 16 GB RAM G.Skill + Asus RTX 3050 OC + Samsung SSD
OS: Windows 10 Pro 64bit 22H2 |
GFX: XnViewMP 1.8.7 | XN-View 2.52.0 | XnConvert 1.104.0 | Adobe Photoshop Elements 2024 | Elements XXL 11 | Paint.Net 5.1.7
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user0
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Re: 1.4.3 - export - crash on Best Fit

Post by user0 »

yeah, same crash in 1.4.4
maybe win11 invovled somehow, as I do not have win10 to test
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masterjp
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Re: 1.4.4 - export - crash on Best Fit

Post by masterjp »

Does your computer have enough ram?

I tested it with 8 GB and 16 GB physical RAM.
PC: Intel 8700k + Asus Z370-F + 16 GB RAM G.Skill + Asus RTX 3050 OC + Samsung SSD
OS: Windows 10 Pro 64bit 22H2 |
GFX: XnViewMP 1.8.7 | XN-View 2.52.0 | XnConvert 1.104.0 | Adobe Photoshop Elements 2024 | Elements XXL 11 | Paint.Net 5.1.7
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user0
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Re: 1.4.4 - export - crash on Best Fit

Post by user0 »

2pc: intel/amd, both 32gb ram, ssd
1laptop: intel, 16gb ram, ssd
all win11 and crash on each one of them
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user0
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Re: 1.4.4 - export - crash on Best Fit

Post by user0 »

also icons look a little bit pixelated and behave different when squeezed
maybe its related somehow
controls_diff.png
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Re: 1.4.4 - export - crash on Best Fit

Post by user0 »

another example with Replace dialog

open Import & sort dialog and import test file second time
1. press Original zoom
2. press Best fit
app will crash
import_and_sort_replace.png
Attachments
test_file.zip
(1.17 MiB) Downloaded 69 times
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Re: 1.4.4 - export - crash on Best Fit

Post by xnview »

not able to reproduce, and the crash dump seems to be invalid
Pierre.
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Re: 1.4.4 - export - crash on Best Fit

Post by user0 »

<=0.98.3 - not crashing
>=0.98.4 - crashing
100% reproducible

5 more crash dumps from 1.5.4
export_crash.zip
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