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Cannot open AI file

Posted: Sun May 04, 2025 1:28 pm
by SoCu
Hi, I have seen some posts commenting on this problem, but it is many years old, yes I can see the thumbnails and open the EPS files, but with all the *.AI files I cannot see the thumbnails, and when I try to open them it shows an error “Cannot load file”.

Image

I have installed the Ghostscript extension, and set the paths to the BIN and LIB folders in the environment variables.

As of today, is there any problem displaying *.AI files, or am I configuring Ghostscript wrong?

And from XnView Shell Extension, it shows this extension to be able to convert this type of files.

sample AI files;
https://drive.google.com/file/d/1CHJ5Wl ... sp=sharing
https://drive.google.com/file/d/1Dzrz0Z ... sp=sharing
https://drive.google.com/file/d/1Fe6eQD ... sp=sharing
https://drive.google.com/file/d/1g-Mi8a ... sp=sharing

Thank you.

Re: Cannot open AI file

Posted: Tue May 06, 2025 7:37 am
by xnview
please send us a sample file

Re: Cannot open AI file

Posted: Tue May 06, 2025 3:58 pm
by SoCu
Hello Pierre, I have put them in the first post, I have put several of them with different sizes.

Re: Cannot open AI file

Posted: Wed May 07, 2025 3:49 pm
by xnview
SoCu wrote: Tue May 06, 2025 3:58 pm Hello Pierre, I have put them in the first post, I have put several of them with different sizes.
i have not rights for links

Re: Cannot open AI file

Posted: Wed May 07, 2025 6:31 pm
by SoCu
Ok, that's it, sorry, I marked all four and gave access to all, but I take it only one link.

Re: Cannot open AI file

Posted: Fri May 09, 2025 6:59 am
by xnview
:bugconfirmed: Thanks to your detailed description I can reproduce the problem.

Re: Cannot open AI file

Posted: Mon May 26, 2025 6:32 am
by xnview
This problem is supposed to be fixed in XnView MP 1.9.0. Please check and confirm the bug fix here.

Re: Cannot open AI file

Posted: Mon May 26, 2025 9:09 am
by SoCu
Thanks Pierre, I'll check later, I'll be away for a week.

Re: Cannot open AI file

Posted: Sat May 31, 2025 9:17 pm
by SoCu
Hi Pierre, I have already been able to check, and now they are all displayed, very good, thank you very much.