Cannot open AI file

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SoCu
Posts: 80
Joined: Thu Jul 29, 2021 5:10 pm

Cannot open AI file

Post by SoCu »

Hi, I have seen some posts commenting on this problem, but it is many years old, yes I can see the thumbnails and open the EPS files, but with all the *.AI files I cannot see the thumbnails, and when I try to open them it shows an error “Cannot load file”.

Image

I have installed the Ghostscript extension, and set the paths to the BIN and LIB folders in the environment variables.

As of today, is there any problem displaying *.AI files, or am I configuring Ghostscript wrong?

And from XnView Shell Extension, it shows this extension to be able to convert this type of files.

sample AI files;
https://drive.google.com/file/d/1CHJ5Wl ... sp=sharing
https://drive.google.com/file/d/1Dzrz0Z ... sp=sharing
https://drive.google.com/file/d/1Fe6eQD ... sp=sharing
https://drive.google.com/file/d/1g-Mi8a ... sp=sharing

Thank you.
Last edited by SoCu on Tue May 06, 2025 3:57 pm, edited 3 times in total.
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xnview
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Re: Cannot open AI file

Post by xnview »

please send us a sample file
Pierre.
SoCu
Posts: 80
Joined: Thu Jul 29, 2021 5:10 pm

Re: Cannot open AI file

Post by SoCu »

Hello Pierre, I have put them in the first post, I have put several of them with different sizes.
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xnview
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Re: Cannot open AI file

Post by xnview »

SoCu wrote: Tue May 06, 2025 3:58 pm Hello Pierre, I have put them in the first post, I have put several of them with different sizes.
i have not rights for links
Pierre.
SoCu
Posts: 80
Joined: Thu Jul 29, 2021 5:10 pm

Re: Cannot open AI file

Post by SoCu »

Ok, that's it, sorry, I marked all four and gave access to all, but I take it only one link.
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xnview
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Re: Cannot open AI file

Post by xnview »

:bugconfirmed: Thanks to your detailed description I can reproduce the problem.
Pierre.
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xnview
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Re: Cannot open AI file

Post by xnview »

This problem is supposed to be fixed in XnView MP 1.9.0. Please check and confirm the bug fix here.
Pierre.
SoCu
Posts: 80
Joined: Thu Jul 29, 2021 5:10 pm

Re: Cannot open AI file

Post by SoCu »

Thanks Pierre, I'll check later, I'll be away for a week.
SoCu
Posts: 80
Joined: Thu Jul 29, 2021 5:10 pm

Re: Cannot open AI file

Post by SoCu »

Hi Pierre, I have already been able to check, and now they are all displayed, very good, thank you very much.
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