Installing 1.10.5 black screen

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Moderator: xnview

mrwul
Posts: 344
Joined: Tue May 25, 2010 7:01 pm

Installing 1.10.5 black screen

Post by mrwul »

FWIW - whilst installing v1.10.5 - XnViewMP it required to close Windows(?) Explorer. at {Next] the screen turn into black and nothing happened.
ctrl-alt-del, sign out and rebooted.

EventViewer showed following.
--
- System
- Provider
[ Name] Microsoft-Windows-RestartManager
[ Guid] {0888e5ef-9b98-4695-979d-e92ce4247224}
EventID 10006
Version 0
Level 2
Task 0
Opcode 0
Keywords 0x8000000000000000
- TimeCreated
[ SystemTime] 2026-04-10T09:52:17.0506161Z
EventRecordID 9018
Correlation
- Execution
[ ProcessID] 14328
[ ThreadID] 8452
Channel Application
Computer DESKTOP-SKUTGPP
- Security
[ UserID] S-1-5-21-1625007937-2401249303-854835638-1001

- UserData
- RmApplicationEvent
RmSessionId 3
FullPath C:\Windows\explorer.exe
DisplayName Windows Explorer
AppVersion 0
AppType 4
TSSessionId 3
Status 17
Pid 20112
nFiles 1
- Files
File D:\XnViewMP-x64\XnViewShellExt64.dll


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User avatar
xnview
Author of XnView
Posts: 47584
Joined: Mon Oct 13, 2003 7:31 am
Location: France

Re: Installing 1.10.5 black screen

Post by xnview »

it's a known issue, the problem is XnShellEx
Pierre.