PDF file does not open -- 'File can't be loaded' [Solved]

[oiner]

Subject: 1.4.0: crash when indexing pdf file

XnView: MP 1.4.0 64 bit
OS: Windows 10 64bit

opening a certain pdf document will crash XnView MP 1.4.0

Effect: Program crashes

To reproduce:
1. save M7310v1(EU)_DS.pdf file (attached)
2. open this file in XnView MP


Actual behaviour (bug): Program crashes

Expected behaviour: Don't crash

[cday]

Opens normally in multiple other PDF viewers, but confirmed not in XnView MP: no crash but 'File can't be loaded' message.

Occurs even with File > Format settings... > PS/PDF tab -- Read tab -- PDF -- Ignore read errors selected.

The file properties show it as having been produced in Adobe Illustrator CC 2017, so it should be valid.

This situation has occurred occasionally over a quite long period, and I'm not sure that any explanation has ever been found...

It should at least provide a test file for Pierre!

[xnview]

Thanks to your detailed description I can reproduce the problem.

[xnview]

This problem is supposed to be fixed in XnView MP 1.4.1. Please check and confirm the bug fix here.

[ckit]

Bug Fix Confirmed with XnViewMP 1.4.2, M7310v1(EU)_DS.PDF opens via Browser mode into View mode is Perfect and "Drag and Drop" from XYplorer to XnViewMP View mode is Perfect!

[cday]

Bug Fix Confirmed with XnViewMP 1.4.2, PDF opens via Browser mode into View mode is Perfect and "Drag and Drop" from XYplorer to XnViewMP View mode is Perfect!

Confirmed using the test file above?

[ckit]

Bug Fix Confirmed with XnViewMP 1.4.2, PDF opens via Browser mode into View mode is Perfect and "Drag and Drop" from XYplorer to XnViewMP View mode is Perfect!

Confirmed using the test file above?

Yes, of course

[cday]

Thank you, it is good that this previously unexplained issue which has arisen occasionally over a long period is now resolved...