v41 - crop of HEIC format failed [Fixed]
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masterjp
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v41 - crop of HEIC format failed [Fixed]
I did some tests with the new crop function with jpeg, webp and heic format files.
Cropped JPEG and WEBP files get saved in their original format and it works fine.
My heic format files made problems. Loading and viewing is no problem.
I can use crop, choose the destination folder (e.g. download folder on internal storage) and the file does not get saved.
I see a message: (1) file skipped
Cropped JPEG and WEBP files get saved in their original format and it works fine.
My heic format files made problems. Loading and viewing is no problem.
I can use crop, choose the destination folder (e.g. download folder on internal storage) and the file does not get saved.
I see a message: (1) file skipped
Last edited by masterjp on Wed Aug 19, 2026 7:02 pm, edited 1 time in total.
PC: Intel 8700k + Asus Z370-F + 48 GB RAM Corsair+G.Skill + Asus RTX 3050 OC
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xnview
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Re: v41 - crop of HEIC format failed
i can't reproduce. Are you able to convert in heic format? Please send me the heic file?
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Kadet
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Re: v41 - crop of HEIC format failed
I tried my test HEIC file that I got from another person. Resizing, cropping, converting works.
I took two photos with my realme12 and apart from renaming them and moving them to another directory, I can't do anything with them. App closes while saving a new HEIC file.
And there is now a new bug. I was able to give it stars for that first file, but now I can't.
More precisely, I meant saving these photos in the HEIC format.
I took two photos with my realme12 and apart from renaming them and moving them to another directory, I can't do anything with them. App closes while saving a new HEIC file.
And there is now a new bug. I was able to give it stars for that first file, but now I can't.
More precisely, I meant saving these photos in the HEIC format.
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xnview
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Re: v41 - crop of HEIC format failed
Please send me the files?Kadet wrote: Wed Aug 19, 2026 12:07 pm I tried my test HEIC file that I got from another person. Resizing, cropping, converting works.
I took two photos with my realme12 and apart from renaming them and moving them to another directory, I can't do anything with them. App closes while saving a new HEIC file.
Please make a new postAnd there is now a new bug. I was able to give it stars for that first file, but now I can't.
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Kadet
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Re: v41 - crop of HEIC format failed
Test HEIC from my realme12
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xnview
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Re: v41 - crop of HEIC format failed
and what is the steps to reproduce the crash?
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Kadet
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masterjp
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Re: v41 - crop of HEIC format failed
I think you could find the reason for heic format problems in version 41.
In the evening I installed version 42 and cropping heic format and saving in heic is perfect! Great job!
The new 'save as' window is very useful and a good solution! Thank you.
In the evening I installed version 42 and cropping heic format and saving in heic is perfect! Great job!
The new 'save as' window is very useful and a good solution! Thank you.
PC: Intel 8700k + Asus Z370-F + 48 GB RAM Corsair+G.Skill + Asus RTX 3050 OC
OS: Windows 11 Pro 64bit 25H2 |
GFX: XnViewMP 1.11.5 | Adobe Photoshop Elements 2024 + Elements XXL 11
Android 8-16: Samsung S7, S10, S23, TAB S7, S11, Ugoos AM7 TV-Box
OS: Windows 11 Pro 64bit 25H2 |
GFX: XnViewMP 1.11.5 | Adobe Photoshop Elements 2024 + Elements XXL 11
Android 8-16: Samsung S7, S10, S23, TAB S7, S11, Ugoos AM7 TV-Box
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xnview
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Re: v41 - crop of HEIC format failed
please check v43
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Kadet
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xnview
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Re: v41 - crop of HEIC format failed
'Convert this file into HEIC' crashs always?Kadet wrote: Thu Aug 20, 2026 8:48 pm Sorry, still crash.
Maybe you need a phone with HDR to test it out. To test other functions too.
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masterjp
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Re: v41 - crop of HEIC format failed [Fixed]
I tested the picture of kadet on my samsung s23 plus (8GB RAM), too.
Cropping and saving to HEIC works fine.
I used version 43.
Which steps did you do to reproduce the crash?
Cropping and saving to HEIC works fine.
I used version 43.
Which steps did you do to reproduce the crash?
PC: Intel 8700k + Asus Z370-F + 48 GB RAM Corsair+G.Skill + Asus RTX 3050 OC
OS: Windows 11 Pro 64bit 25H2 |
GFX: XnViewMP 1.11.5 | Adobe Photoshop Elements 2024 + Elements XXL 11
Android 8-16: Samsung S7, S10, S23, TAB S7, S11, Ugoos AM7 TV-Box
OS: Windows 11 Pro 64bit 25H2 |
GFX: XnViewMP 1.11.5 | Adobe Photoshop Elements 2024 + Elements XXL 11
Android 8-16: Samsung S7, S10, S23, TAB S7, S11, Ugoos AM7 TV-Box
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Kadet
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Re: v41 - crop of HEIC format failed
Yes, always.
I checked what was happening with RAM. After launching the application, I had 4.07 GB occupied. I tried converting from HEIC to HEIC, which crashed the application. RAM usage 4.90 GB, free 3,10 GB. So it's not a possible memory issue.
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xnview
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Re: v41 - crop of HEIC format failed
same with v45?Kadet wrote: Sat Aug 22, 2026 1:37 pm Yes, always.
I checked what was happening with RAM. After launching the application, I had 4.07 GB occupied. I tried converting from HEIC to HEIC, which crashed the application. RAM usage 4.90 GB, free 3,10 GB. So it's not a possible memory issue.
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Kadet
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Re: v41 - crop of HEIC format failed
Yes.xnview wrote: Sun Aug 23, 2026 6:44 amsame with v45?Kadet wrote: Sat Aug 22, 2026 1:37 pm Yes, always.
I checked what was happening with RAM. After launching the application, I had 4.07 GB occupied. I tried converting from HEIC to HEIC, which crashed the application. RAM usage 4.90 GB, free 3,10 GB. So it's not a possible memory issue.