XnView MP keeps crashing after a video preview

[DoctorRainKing]

Hello all,
I have been all over the internet and tried every solution I could find but to no avail. I hope someone here can help.

Every time I preview a video in XnView MP it works fine, but when I close the tab I get a "thinking" cursor icon for a second, then after an additional second XnView MP closes completely.

This has happened with multiple file types. So far it happens with .mp4, .mov, and .mkv. I haven't tried any others.

I tried reinstalling XnView MP, installing old versions, checking all updates are current, re-installed K-lite, deleting XnView .ini file...nothing has worked. This is a fairly new issue. about a week or so ago, this wasn't happening.

This is on windows 11, XnView MP version 1.11.6

[xnview]

Please change in your xnview.ini, debug=2, and send us the logs

[DoctorRainKing]

Thank you for your response. This is what popped up:

==> 1.250000 1.250000 113.560863 96.000000
XNVIEW restoreGeometry before : 640 480
XNVIEW restoreGeometry after : 1539 686
Database : C:/Users/raink/AppData/Roaming/XnViewMP/XnView.db 0
ARG[] = C:\Program Files\XnViewMP\xnviewmp.exe


########### BrowserWindow :: BrowserWindow



CURRENT CHANGED -1

ThumbLoaderThread :: stop()
ThumbLoaderThread :: stop()


CURRENT CHANGED -1

ThumbLoaderThread :: stop()
ThumbLoaderThread :: stop()
qt.gui.icc: fromIccProfile: failed minimal tag size sanity
QPngHandler: Failed to parse ICC profile
########### BrowserWindow :: ok create (640 480)
GET (34) C:/Users/raink/OneDrive/Desktop/
###BUILD ICON
BrowserWindow :: changeVisibility()
BrowserWindow :: changeVisibility()
BrowserWindow :: changeVisibility()
########### BrowserWindow :: restoreState (1539 686)
ThumbLoaderThread :: stop()
BrowserWindow :: restoreState => 1539 686
=> 100 30
BrowserWindow :: restoreState ok => 100 30
### BrowserWindow :: restore layout(1) [1539 686]
### BrowserWindow :: onStart go
#### onCategoryFilterDockVisible (1)
#### onCategoryDockVisible (1)
ThumbLoaderThread :: stop()
BrowserWindow :: restoreState => 1539 653
=> 1370 573
BrowserWindow :: restoreState ok => 1370 573
### BrowserWindow :: onStart
Add watcher <C:/Users/raink/OneDrive/Desktop/>
GET (92)
###BUILD ICON
### BrowserWindow :: finish
GET (89)
###BUILD ICON
GET (93) C:/Users/raink/OneDrive/
###BUILD ICON
### BrowserWindow :: restore layout(2) [1539 653]
GET (149) C:/Users/raink/OneDrive/Desktop/
###BUILD ICON
GET (94) C:/Users/raink/OneDrive/Documents/
###BUILD ICON
GET (90) C:/Users/raink/OneDrive/Pictures/
###BUILD ICON
GET (98) C:/Users/raink/CrossDevice/Brent's S24 Ultra/
###BUILD ICON
GET (99) C:/Users/raink/Dropbox/
###BUILD ICON
GET (95) C:/Users/raink/Downloads/
###BUILD ICON
GET (96) C:/Users/raink/Music/
###BUILD ICON
GET (97) C:/Users/raink/Videos/
###BUILD ICON
GET (182) C:/Users/raink/
###BUILD ICON
GET (15)
###BUILD ICON
GET (183)
###BUILD ICON
GET (17)
###BUILD ICON
GET (21)
###BUILD ICON
GET (84)
###BUILD ICON
GET (56) C:/Users/raink/OneDrive/Desktop/Desktop Files/
###BUILD ICON
GET (56) C:/Users/raink/OneDrive/Desktop/Thesis Reading To Do/
## updateCount ===> 2ms (6)
## updateCount ===> 5ms (10)
## updateCount ===> 5ms (0)
## updateCount ===> 6ms
## updateCount ===> 6ms ok

[DoctorRainKing]

It occurred to me that it would probably be more useful to you if I captured the log after the event, but the log closes when XnView MP crashes. Unless these logs are stored somewhere...are they?

[DoctorRainKing]

I can't capture a snap shot of the debug file before it crashes.

Anyone have any ideas?