scanned files not saved

Rolf Wiegand · Post by **Rolf Wiegand** » Sun Aug 06, 2006 4:04 pm

Hi,
I am using a HP scanjet 5590 with the HP commercial driver and Windows XP professionell. Using XNView with a restricted user, I first got an error message that file c:\scan1.jpg cannot be saved. After granting full access to c: this error message is gone. Now scanning seems to work at first sight, but although no error messages appear, the scanned files are not saved. I have no idea, whether the problem is caused by XNView or the HP driver or something else.
Changing the user to admin-rights everything works perfect.
I appreciate any solution to solve the problem or to track it down.
Thanks a lot
Rolf

Post by **xnview** » Mon Aug 07, 2006 10:29 am

Rolf Wiegand wrote:Hi,
I am using a HP scanjet 5590 with the HP commercial driver and Windows XP professionell. Using XNView with a restricted user, I first got an error message that file c:\scan1.jpg cannot be saved. After granting full access to c: this error message is gone. Now scanning seems to work at first sight, but although no error messages appear, the scanned files are not saved. I have no idea, whether the problem is caused by XNView or the HP driver or something else.
Changing the user to admin-rights everything works perfect.
I appreciate any solution to solve the problem or to track it down.
Thanks a lot
Rolf

Do you use the batch scan or scan?

Rolf Wiegand · Post by **Rolf Wiegand** » Mon Aug 07, 2006 2:58 pm

Hi Pierre,
I use File - Scan into. I do not know whether this is scan or batch-scan.

Post by **xnview** » Mon Aug 07, 2006 4:09 pm

Rolf Wiegand wrote:Hi Pierre,
I use File - Scan into. I do not know whether this is scan or batch-scan.

It's batch scan, but the scan works? Only a problem for saving?

Rolf Wiegand · Post by **Rolf Wiegand** » Tue Aug 08, 2006 3:41 pm

Hi Pierre,
the scan works fine with single originals and automated document feeder. No error messages occur. After the scan is finished, no files are saved in the destinated folder.

Post by **xnview** » Tue Aug 08, 2006 4:24 pm

Rolf Wiegand wrote:Hi Pierre,
the scan works fine with single originals and automated document feeder. No error messages occur. After the scan is finished, no files are saved in the destinated folder.

It's very strange, and all works in user account?

Rolf Wiegand · Post by **Rolf Wiegand** » Tue Aug 08, 2006 7:14 pm

Hi Pierre,
if the user account is a administrator account everything works perfect. After changing this user to a restricted user account with full access to volume c: the problem with the not saved files occurs.

Post by **xnview** » Wed Aug 09, 2006 8:52 am

Rolf Wiegand wrote:Hi Pierre,
if the user account is a administrator account everything works perfect. After changing this user to a restricted user account with full access to volume c: the problem with the not saved files occurs.

Very strange, and do you have tried on another folder??

Rolf Wiegand · Post by **Rolf Wiegand** » Fri Aug 11, 2006 4:12 pm

Hi Pierre,
I tried to save files in another folder an in another logical volume. No success, the problem remains the same.

Post by **xnview** » Wed Aug 16, 2006 11:35 am

Rolf Wiegand wrote:Hi Pierre,
I tried to save files in another folder an in another logical volume. No success, the problem remains the same.

And could you try to save a picture in this folder with xnview?

Rolf Wiegand · Post by **Rolf Wiegand** » Sat Aug 26, 2006 2:34 pm

Hi,
if I save a file from XnView in that folder it works.

XnView Software