crash on startup, browse

[dglp]

For about two weeks I've been unable to open XnView other than by selecting an image and using the contect menu to 'Open with...'.

If I use the shortcut or if I go directly to the .exe, I get this error message while it's starting:


Similarly, if I have opened using an image, but select Browse view, it gives the same error.

[helmut]

Perhaps your program file got corrupted for some reason. Or the thumbnail cache might contain invalid data. Or XnView starts up in a directory with a corrupted image which crashes XnView.

Could you please uninstall and reinstall XnView and see if the problem persists?

[xnview]

Please try to drag&drop a picture file to xnview icon. Does this crash, too?

[Guest]

Okay. Is there anything I should do aside from making a backup copy of the database?

[dglp]

Please try to drag&drop a picture file to xnview icon. Does this crash, too?

Pierre, this process works fine with the four images I tried. It also allows the Browser function. Does that help pinpoint the problem?

David

[xnview]

Please try to drag&drop a picture file to xnview icon. Does this crash, too?

Pierre, this process works fine with the four images I tried. It also allows the Browser function. Does that help pinpoint the problem?

Does the browser start in the same directory as your four images?

[dglp]

Does the browser start in the same directory as your four images?

Yes it does.

[xnview]

Yes it does.

And if you restart xnview, the browser start in the same directory and crash, right?

[dglp]

If I start by clicking the shortcut, it crashes immediately, before the program window appears.

[xnview]

Have you tried to remove xnview.ini? xnview.db?
Do you have only jpeg files in this folder?

[dglp]

I haven't removed anything yet, but am ready to do so if that's the next step you'd suggest.