crash when trying to scan

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GeorgD
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crash when trying to scan

Post by GeorgD »

When pressing File => Aquire (after having set a source), XnView 1.90b2 silently crashes; no Dr. Watson, nothing. 100% reproduction rate. 1.82.4 does it's job as expected. Scanner is Mustek 1200CU Plus connected via USB. If any more information is required, just tell me which :)

V 1.90 B2
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helmut
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Post by helmut »

Hmm, "acquire" works for me without any problems (Canon N1220U with ScanGear CS-U).
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xnview
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Re: B2: crash when trying to scan

Post by xnview »

GeorgD wrote:When pressing File => Aquire (after having set a source), XnView 1.90b2 silently crashes; no Dr. Watson, nothing. 100% reproduction rate. 1.82.4 does it's job as expected. Scanner is Mustek 1200CU Plus connected via USB. If any more information is required, just tell me which :)
Strange, i have not change something in Acquire. You make the same step in 1.82 and 1.90??
Pierre.
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GeorgD
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Re: B2: crash when trying to scan

Post by GeorgD »

xnview wrote:Strange, i have not change something in Acquire. You make the same step in 1.82 and 1.90??
Yes, absolutely. The only differences are the XnView version, the path (only the numbers at the end vary) and the language (1.90b2 is EN, 1.82.4 is DE).
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Re: B2: crash when trying to scan

Post by xnview »

GeorgD wrote:
xnview wrote:Strange, i have not change something in Acquire. You make the same step in 1.82 and 1.90??
Yes, absolutely. The only differences are the XnView version, the path (only the numbers at the end vary) and the language (1.90b2 is EN, 1.82.4 is DE).
Strange, do you have the possibility to test on another computer or/and windows?
Which windows do you have?
Pierre.
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GeorgD
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Re: B2: crash when trying to scan

Post by GeorgD »

xnview wrote:Strange, do you have the possibility to test on another computer or/and windows? Which windows do you have?
I've absolutely no clue of TWAIN....You mean testing the same scanner on another machine with same OS? No, sorry, as I use WinXP SP2 Tablet PC Edition (special type of Pro edition), and I don't know anyone with the same OS (all others with Tablets I know already switched to Vista even tough they don't have drivers for anything - it's their comfort which is lacking 8) ). Best I could do is testing in Win2k or WinXP media edition, maybe WinXP home. Does this help, too?
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Re: B2: crash when trying to scan

Post by xnview »

GeorgD wrote:
xnview wrote:Strange, do you have the possibility to test on another computer or/and windows? Which windows do you have?
I've absolutely no clue of TWAIN....You mean testing the same scanner on another machine with same OS? No, sorry, as I use WinXP SP2 Tablet PC Edition (special type of Pro edition), and I don't know anyone with the same OS (all others with Tablets I know already switched to Vista even tough they don't have drivers for anything - it's their comfort which is lacking 8) ). Best I could do is testing in Win2k or WinXP media edition, maybe WinXP home. Does this help, too?
Yes, please
Pierre.
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GeorgD
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Re: B2: crash when trying to scan

Post by GeorgD »

xnview wrote:Yes, please
I will do further testing and edit this post later on.
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GeorgD
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Re: B2: crash when trying to scan

Post by GeorgD »

GeorgD wrote:I will do further testing and edit this post later on.
OK, I just had another try, german Win XP Pro Tablet Edition. XnView, menu, File, Select TWAIN Source, clicking on my scanner and button "Wählen" (Choose). File, Acquire, 1.96 crashes without anything more (nor Dr Watson no nothing), 1.82.4 leads to the firewall asking whether XnView is allowed to start the TWAIN software, Yes, scanning works perfectly well. After having scanned with 1.82.4, 1.96 also works :shock:

For Windows 7 I did not yet find a scanner driver and probably never will :( as Mustek does not offer well driver support, the scanner was cheap and is old (Win98 times), hence I cannot test it there.
In the XnView Wiki, you can improve the user guide / documentation / F1-help for XnView (classic/Windows) and for XnViewMP
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GeorgD
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Re: crash when trying to scan

Post by GeorgD »

In v1.96b2 still same issue
In the XnView Wiki, you can improve the user guide / documentation / F1-help for XnView (classic/Windows) and for XnViewMP
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Re: crash when trying to scan

Post by xnview »

GeorgD wrote:In v1.96b2 still same issue
Always the crash on 1.97b2??
Pierre.
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GeorgD
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Re: crash when trying to scan

Post by GeorgD »

xnview wrote:Always the crash on 1.97b2??
Yes, always the same since 1.82. I'll buy a new scanner anyway, so hopefully the issue is gone then ;-)
In the XnView Wiki, you can improve the user guide / documentation / F1-help for XnView (classic/Windows) and for XnViewMP
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GeorgD
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Re: crash when trying to scan

Post by GeorgD »

I have a new scanner and no crash any more => "solved" :?
In the XnView Wiki, you can improve the user guide / documentation / F1-help for XnView (classic/Windows) and for XnViewMP
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