CR2 files are not shown

[Francesco]

Hi there,
I've just dowloaded and installed the new version 1.80.1
I can see the thumbnails of CR2 images (raw files from a canon 20d), but when I click on them only a black image is shown.

Is it still a bug or should I change some options?
thank you for your help
Francesco

[xnview]

I've just dowloaded and installed the new version 1.80.1
I can see the thumbnails of CR2 images (raw files from a canon 20d), but when I click on them only a black image is shown.

Is it still a bug or should I change some options?

Perhaps you could take a look at Option/Read/RAW camera

[Guest]

Hello,

I have the same problem, but the camera raw option changes nothing to it.

Thanks for helping,
Dave

[xnview]

I have the same problem, but the camera raw option changes nothing to it.

Could you send me a sample, please?

[Guest]

I have the same problem with Nikon .NEF files in this version. Thumbnails are visible but when I open .NEF file only window with black image is seen. Otherwise, everything works fine to me.

[xnview]

I have the same problem with Nikon .NEF files in this version. Thumbnails are visible but when I open .NEF file only window with black image is seen. Otherwise, everything works fine to me.

Could you take a look at Options/Read/ Camera RAW

[Guest]

Thank you very much for advise. There was incorrect brightness setting in Options -> Read -> Camera RAW. The brightness 0.00 was set. After I set it to 1.00 NEF files are displayed correctly. However, the wrong value was set by default. Here is what was default in my installation (if I remember it correctly):

[ ] Use automatic white balance
[X] Use camera white balance
Gamma: 0.01
Brightness: 0.00
Red scaling: 1.00
Blue scaling: 1.00

[xnview]

Thank you very much for advise. There was incorrect brightness setting in Options -> Read -> Camera RAW. The brightness 0.00 was set. After I set it to 1.00 NEF files are displayed correctly. However, the wrong value was set by default. Here is what was default in my installation (if I remember it correctly):

[ ] Use automatic white balance
[X] Use camera white balance
Gamma: 0.01
Brightness: 0.00
Red scaling: 1.00
Blue scaling: 1.00

Strange, i'll check

[Guest]

I did some tests, too. I uninstalled XnView, deleted the xnview.ini and then installed the XnView again. This time defaults were set as gamma: 0.60, brightness: 0.80 and everything worked OK. I am sorry, I do not remember what I did differently first time. Maybe I did upgrade from previous version although I remember I did clean install. I even wanted to do this upgrade again but I was not able to find older 1.80 version again.

However, the most important fact is that RAW images are viewable and if not just check your Camera RAW settings in Options. At least this was the problem in my case. Maybe others should reply if this was the problem for them, too.